O'Briens Wine Reviews

Name: O'Briens Wine
Rating: 4.72

4.7 Rating 5,003 Reviews

93 %

of reviewers recommend O'Briens Wine

4.7

Based on 5,003 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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O'Briens Wine 5 star review on 2nd October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your delivery service provider just left boxes of the order sitting on the doorstep and did not seem to make any effort to ring the bell or communicate with the occupants. Took a bit of a chance that we would eventually receive the delivery.”

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Posted 10 months ago

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Hi John, Thank you for your feedback. I am so sorry to hear about your unsatisfactory experience with our courier. We expect a much higher standard for our customers. I will pass your feedback onto the courier company and raise this concern at our next meeting with them. We hope to get to the bottom of this to prevent it from happening again. Please allow me to sincerely apologise for any inconvenience caused by this. Kind regards, O'Briens Team

Posted 10 months ago

“VERY EASY FAST SERVICE WIILL ORDER FROM YOU AGAIN THANKS”

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Posted 10 months ago

“As always, perfect in every respect. You have earned my confidence in ordering from you. I know the job will be well done, especially when it's a gift. Many thanks, very satisfied customer.”

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Posted 10 months ago

“Placed an order and delivered in a few days . Could not ask for more.”

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Posted 10 months ago

“EvAll of our Christmas gifts to friends and family were delivered on time and much appreciated. We were kept updated on delivery progress throughout. Thank you for great service and products.”

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Posted 10 months ago

“Everything was perfect!!!!”

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Posted 10 months ago

“First time using O'Briens. Very good service.”

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Posted 10 months ago

“Excellent service. Will repeat.”

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Posted 10 months ago

“Great choice of wine, excellent delivery!”

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Posted 10 months ago

“I ordered the wine on Friday afternoon , it arrived on Monday morning . One bottle of the Torbreck was a present for my neighbour . On the same day he ordered Torbreck from you - delivered on Monday . He gave me a bottle as a present of a bottle . Go figure the odds !!!”

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Posted 10 months ago

“fantastic service, very quick delivery. Will be shopping more with O Briens”

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Posted 10 months ago

“Excellent service. Delivered on time in good condition.”

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Posted 10 months ago

“Quick delivery and well packaged as usual. Easy to order from the website.”

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Posted 10 months ago

“Not good. Not delivered.”

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Posted 10 months ago

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Hi There, Thank you for your feedback. I am sorry to hear that your order has not been received. It was marked as delivered on 15/12/2023, please see tracking: https://tracking.dpd.ie/Home/SearchResult Please see tracking number: 877749572 I have messaged you privately to discuss this further and rectify it. Apologies for any inconvenience caused. Kind regards, O'Briens Team

Posted 10 months ago

“I placed my order, it arrived on schedule, very securely packed, job done. Will definitely use the online ordering again!”

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Posted 10 months ago

“The wine is good. The staff helpful and the delivery much quicker than expected. Almost too quick. It would have been nice to have been able to specify a delivery date.”

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Posted 10 months ago

“The staff in Citywest are the best you have a great team. Always smiling and so helpful. A pleasure shopping in OBriens Citywest Lisa”

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Posted 10 months ago

“Excellent service, very quick delivery”

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Posted 10 months ago

“There was no where to leave a holiday message or say who the bottle was from which caused unwanted confusion”

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Posted 10 months ago

$Read O\'Briens Wine Reviews$

Hi, Thank you so much for your feedback, and I'm sorry for the confusion. There is an option in the checkout to leave a gift message, however, we will take your feedback on board and see how we can make this much more visible in the future. Wishing you and yours a very merry Christmas. Kind Regards, The O'Briens Team

Posted 10 months ago

“Great service again. 3rd time (I think) ordering from O'Briens”

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Posted 10 months ago

O'Briens Wine is rated 4.7 based on 5,003 reviews