Name: O'Briens Wine
Rating: 4.72

“Quick and efficient service, highly recommend.”

Posted 7 months ago

“So ordered 6 bottles of the 2016 Musar as advertised and pic on the website at 42.50 a bottle. When I received the bos it was six bottles of the 2016 vintage. Not what was advertised! Then they went on to proceed to continue to the sell the 2017 vintage at the same price !!”

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Posted 7 months ago

$Read O\'Briens Wine Reviews$

Hi There, Thank you for you order and feedback. I am sorry for any inconvenience caused by the incorrect vintage being listed on the site. I can see that you have been in touch with our customer care team who outlined that the vintage had just changed over from 2016 to 2017. This error was updated promptly and is now corrected. Unfortunately, we had no more 2016 Chateau Musar to replace the 2017 with but you were offered the possibility of a collection and refund by us if you did not want to hold onto the wine, which you did not take up. Rest assured, that the price of the 2016 vintage and the 2017 vintage are the same and there has been no overcharge to you. I do apologise again for any disappointment caused and should you like to exchange the bottles for a refund or alternative bottles more suited to your tastes of course, we are more than happy to assist you with this at : online@obrienswine.ie Kind regards, O'Briens Team

Posted 7 months ago

“Great selection of products and easy to use delivery service”

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Posted 7 months ago

“Always a great service”

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Posted 7 months ago

“Excellent service every time and great selection to choose from.”

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Posted 7 months ago

“Amazing online service. Order received really fast , well packaged and informed of order progress and delivery. Plus the wine was great value and delicious!”

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Posted 7 months ago

“Top class service”

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Posted 7 months ago

“Very good service”

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Posted 7 months ago

“Superb service as usual!”

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Posted 7 months ago

“Wines good delivery too slow … it was for Mother’s Day - not two days after”

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Posted 7 months ago

$Read O\'Briens Wine Reviews$

Hi Bairbre, Thank you for your order and feedback. I can see that you ordered at 6.46pm on Friday 08/03/2024 and that this was delivered two working days later on 12/03/2023. All orders are dispatched in the sequence in which they are placed. Please note that the majority of our orders are currently taking 2-3 working days to complete. Our warehouse and office are closed on weekends and national holidays which is why your order arrived on the 2nd working day after it was placed. Kind regards, O'Briens Team

Posted 7 months ago

“Great service, fast delivery and good price on a large range of products.”

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Posted 7 months ago

“So ordered 6 bottles of the 2016 Musar as advertised and pic on the website at 42.50 a bottle. When I received the bos it was six bottles of the 2016 vintage. Not what was advertised! Then they went on to proceed to continue to the sell the 2017 vintage at the same price !!”

Helpful Report

Posted 7 months ago

$Read O\'Briens Wine Reviews$

Hi There, Thank you for you order and feedback. I am sorry for any inconvenience caused by the incorrect vintage being listed on the site. I can see that you have been in touch with our customer care team who outlined that the vintage had just changed over from 2016 to 2017. This error was updated promptly and is now corrected. Unfortunately, we had no more 2016 Chateau Musar to replace the 2017 with but you were offered the possibility of a collection and refund by us if you did not want to hold onto the wine, which you did not take up. Rest assured, that the price of the 2016 vintage and the 2017 vintage are the same and there has been no overcharge to you. I do apologise again for any disappointment caused and should you like to exchange the bottles for a refund or alternative bottles more suited to your tastes of course, we are more than happy to assist you with this at : online@obrienswine.ie Kind regards, O'Briens Team

Posted 7 months ago

“Great selection, great delivery, great wines..thank you”

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Posted 7 months ago

“Top class service from start to finish.”

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Posted 7 months ago

“Great selection, great delivery, great wines..thank you”

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Posted 7 months ago

“Great service and value and prompt delivery”

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Posted 7 months ago

“John Wilson recommended this Chenin Blanc in the Irish Times. I’m enjoying it. Interesting wine at this price - he described as fresh and vibrant. Can drink ok it’s own. I like that it’s screw cap.”

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Posted 7 months ago

“I live in the USA and wanted wine delivered to family in Cork. Worked a treat. O’Brien’s Offer a great selection, and deliver on time.”

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Posted 7 months ago

“The usual excellent service. Flawless. The right product at the right price, well packaged and delivered on time.”

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Posted 7 months ago

“I live in the USA and wanted wine delivered to family in Cork. Worked a treat. O’Brien’s Offer a great selection, and deliver on time.”

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Posted 7 months ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

O'Briens Wine Reviews