O'Briens Wine Reviews

Name: O'Briens Wine
Rating: 4.72

4.7 Rating 5,687 Reviews

93 %

of reviewers recommend O'Briens Wine

4.7

Based on 5,687 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

$Read O\'Briens Wine Reviews$

Visit Website

Phone:

+353 1 2693139

Write Your review

Tell us how O'Briens Wine made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

O'Briens Wine 5 star review on 26th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The wine was as I ordered. The only issue I have were with delivery. While I requested UPS to give me updates on estimated time of delivery none were forthcoming. Secondly, when it was delivered it was placed at the side wall of the driveway as it took me 30 seconds to come to the door. It was fortunate that I was in at the time as it may have not been still there if I had not.”

Helpful Report

Posted 2 years ago

$Read O\'Briens Wine Reviews$

Hi Noel, Thank you for bringing this to our attention. I am so sorry to hear about your unsatisfactory experience with our courier. We expect a much higher standard for our customers. I will pass your feedback onto the courier company and raise this concern at our next meeting with them. We hope to get to the bottom of this to prevent it from happening again. Please allow me to sincerely apologise for any inconvenience caused by this. Kind regards, O'Briens Team

Posted 2 years ago

“Super efficient delivery with beautiful wines as always.”

Helpful Report

Posted 2 years ago

“Always delivered in line with policy”

Helpful Report

Posted 2 years ago

“My wife's favourite wine ordered on Sunday delivered on Tuesday. Simple process, great choice and price. What more could you ask for.”

Helpful Report

Posted 2 years ago

“Delighted with the service! Well done O’Briens!”

Helpful Report

Posted 2 years ago

“Hannah was extremely helpful, she responded to my enquiry promptly and got my order ready for collection seamlessly. Great customer service!”

Helpful Report

Posted 2 years ago

“Had my order within two days , excellent and efficient service.”

Helpful Report

Posted 2 years ago

“Everythinbg was perfect.”

Helpful Report

Posted 2 years ago

“Blonde waitress tonight we'll it was my first time at night. That blonde made it horrible. She doesn't service. Give napkins. Straws .. just crappy service. Very dirty place. She's just horrible. Skip her sleezy bar. People with no teeth and crappy clothes. There's better people in Wesley chapel FL. More down to earth people whom are happy to have your company and MONEY!🤣 Not going back to that dump”

Helpful Report

Posted 2 years ago

“Fast delivery.”

Helpful Report

Posted 2 years ago

“Excellent customer service. Hannah ensures prompt efficient service and immediate remedying of any glitch. Great Irish company.”

Helpful Report

Posted 2 years ago

“All good, very satisfied, thank you for your prompt service, we’ll be in touch again. Many thanks, Harvey”

Helpful Report

Posted 2 years ago

“Excellent customer service by Hannah. Package went awry but was replaced with minimal fuss.”

Helpful Report

Posted 2 years ago

“Excellent products”

Helpful Report

Posted 2 years ago

“We were delighted to avail of the service and plan to use it again. We are looking forward to breaking open a few bottles!”

Helpful Report

Posted 2 years ago

“Hannah Nyegaard Gannon Customer service was most helpful with a problem I had and solved it with courtesy, care and professionalism”

Helpful Report

Posted 2 years ago

“Hannah Nyegaard Gannon, customer service Was most helpful and solved my problem efficiently and with great professionalism”

Helpful Report

Posted 2 years ago

“Excellent selection & value for money”

Helpful Report

Posted 2 years ago

“Great customer service. Courier faked a signature and did not deliver but they replaced promptly.”

Helpful Report

Posted 2 years ago

“Order was sent to me rather than intended recipient. I altered delivery address on line but this was not sent to DPD MOS”

Helpful Report

Posted 2 years ago

$Read O\'Briens Wine Reviews$

Hi Maire, Thank you for your feedback. I can see that this was amended in our system to the updated address that you requested. Let me give you a call and see if we can get to the bottom of this and get it rectified for you. Kind regards, O'Brien's Team

Posted 2 years ago

O'Briens Wine is rated 4.7 based on 5,687 reviews