O'Briens Wine Reviews

Name: O'Briens Wine
Rating: 4.72

4.7 Rating 5,933 Reviews

93 %

of reviewers recommend O'Briens Wine

4.7

Based on 5,933 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast delivery. Only downside was that one of the boxes of the whiskeys had knife marks on it. It doesn't impact the quality of the product. But giving this as a present is not longer possible. Therefore a rating of 3, as for the carelessness of the unpacking of the boxes.”

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Posted 1 week ago

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Hi Eelco, Sorry to hear one of your whiskey boxes arrived damaged. I have given feedback to our warehouse manager. The damaged whiskey can be exchanged or returned to any one of our shops. Kind regards, The O'Briens Team

Posted 1 day ago

“I thought the chateau bentejac 2022 was very acidic . The Haut Pingat & Billeron Bouqury were very nice. Good Sunday roast lunch wines . The bentejac didn’t even make it into the sauce and I’m a chef by trade. Down the sink . A tragic vision to witness.”

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Posted 1 week ago

“Champagne was fine but dpd left on a doorstep in full view with nobody home fortunately it wasn’t stolen !”

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Posted 3 weeks ago

“The wine was great. However, I thought I was getting pickup at store, I was a bit shocked when I realised it wasn't and I was hit with a delivery charge even though I did pick it up from a store. Also, I queried it and then responded again to which I got no reply. That has really annoyed me.”

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Posted 3 weeks ago

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Hi Adrian, Thank you for your review and we are so happy you loved the wine! Unfortunately, store pickup is not a service we currently provide. There is only a delivery option at the checkout online, regardless of what address you enter, whether that's a personal address or a stores address. I'm sorry this service isn't currently available, however, it is something we do hope to offer our customers in the very near future! Kind Regards, Tha O'Briens Team

Posted 3 weeks ago

“Delivery poor. they just left this rather expensive wine on wall! - no contact . Not tasted the wine as yet”

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Posted 1 month ago

“Hi delivery came very quick which was great however we added a gift message which was not in the package once it arrived”

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Posted 1 month ago

“Wine choice was fantastic, gift for new home owners, but unfortunately DPD delivered to wrong address again, not the first time they have let OBriens down but thankfully the wrong address was recognised and the wine was collected.... but great wine choice”

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Posted 1 month ago

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Hi Maria, Thank you for your feedback. Sorry to hear your order was delivered to the wrong address. I have sent you an email to get more details. Kind regards, The O'Brien's Team

Posted 1 month ago

“Not sure the note was delivered with my order”

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Posted 3 months ago

“the service itself is satisfactory however there is far too much packaging used. I always think twice about ordering on line as a result.”

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Posted 3 months ago

“Great service but surprised there was no option on the website to send a gift card with the item.”

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Posted 3 months ago

“All good except greetings card was not included as agreed. Recipient did not know who gift was from!!!”

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Posted 3 months ago

“The RIO RICA merlot and savignon blanc did not impress. very fresh sharp and not an enjoyable drink”

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Posted 3 months ago

“Went yesterday spent a lot of money 2 young girls neither had a clue about wine like myself !Be a good idea to have staff who know the wines”

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Posted 3 months ago

“Delivery left outside our gate by the footpath at 23:50 at night !!!! Surprisingly it was this there in the morning!! Will not be ordering on line again!!!! From what I tasted the wines are fine.”

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Posted 4 months ago

“The wine was the right vineyard but the vintage was 2018 and not 2015 as was ordered.bit disappointing.”

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Posted 4 months ago

“I sent these as gifts, but my sister didn’t get the message I had added”

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Posted 4 months ago

“I have no issue with the products, they were exactly as I ordered. I do have an issue with your courier company, the driver placed the box in my porch but made no attempt to ring the door bell or knock on the door, for the value of the product he should do this”

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Posted 4 months ago

“Service was fine, but personally didn't particularly like the Blason Du Rhone Chat. Du Pape, which was reduced from €37.95 to € 26.95 - Havent yet tasted the Ch. La Claymore!”

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Posted 4 months ago

“the wine was great but the dekivery was terrible”

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Posted 4 months ago

“I spoke with a lady and asked for a Message to be included for a 60 th birthday, the wine arrived with no message , the recipient had to ring your offices to find out it was from me, disappointing!”

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Posted 5 months ago

O'Briens Wine is rated 4.7 based on 5,933 reviews