“Took a long time to get delivered. Excited to try but ordered a week before I finished the last supplement I was trying and barely got here in time. Doesn't have a specific delivery date when you order or track shipping which is frustrating.”
“I'm rating Obvi extremely low because their customer service is thee worst! I paid for my shipping but was never notified of when my order would actually ship. I kept reaching out to Obvi to find out what was going on. I was being told new dates for shipping and it still wasn't shipped on those days. Finally, I asked for the order to be split and shipped. It finally was but I still never recieved the "free" items I was promised for spending over $100. At this point I may not give this company my money again.”
“I was not notified that part of my order was out of stock. I had to contact customer service for the status of my order and was told at that time I needed to choose another flavor to substitute for the one that was out of stock. However I did not receive the entire bundle that I purchased. I had to contact customer service again and was told that they would send me the product that wasn’t delivered. I have not received anything. I’ve contacted customer service for the third time to request a refund.”
“I am pleased with my first order. The products I ordered were tasty and are helping me. I went ahead and placed my second order on February 14th and I am still waiting for it’s arrival. The money was charged to my account the day of the order. I don’t understand why the delay in shipping or if I will ever receive my order. I would like to order other products but hesitate to order until I get my second order.”
“I have not received it yet but my review is based solely off of the time it takes from order to delivery . I ordered on 2/11 and it is now 3/6 and I still have not received my order yet.”
“The products are not exceptional!!! But the shipping is seriously lacking.. 3-5 days is what your told.. 18 days later I received my order.. in that time because it took so long- I was out for a week..”
“I will not be ordering from Obvi again as I ordered my product on the 12th of February and didn't receive it until March 4th.
I had inquired several times as to when my product would be shipped, was promised by one of your employees (Madyson) it would ship the same day she answered my email (February 19th), which it did not.
I don't do business with businesses that do not follow through. The website states 3 to 5 shipping days and it was well over that and also several of my emails went unanswered.”
“Cert long shipping times. It took almost a month for me to receive my order. I was really excited to try the products but I haven’t been able to. Shipping says 3-5 business days with my order it wasn’t the case and nothing was back ordered.”
“Great product. Second time ordering. Only complaint I have is that I ordered 02/14 and have not received them yet. Sent 4 emails and got no response back. A week later got shipping notification . Took 2 weeks or more to ship out and they still are not here.”
“It took almost a month to get my order. Customer service was nice about my inquiries, but wow, super slow delivery. I’m hoping it does actually work.”
