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Ocado Reviews

4.1 Rating 2,626 Reviews
B-
Happiness Grade
Read Ocado Reviews
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Phone:

0345 656 1234

Email:

ocado@ocado.com

Location:

3 Bishop Square

B-

Delivery - Fast

71.02%
Industry Average
It’s snowing today, my delivery might not arrive tomorrow.
posted 4 years ago - Rosabee
(I cannot, unfortunately, say the same for the other supermarket delivery drivers).
posted 4 years ago - Eots
Our first delivery was ok for food packing and availability but the delivery guy was rude and unpleasant, he almost threw the food at us!! We will try again and hope for a better experience. We live near York, I will make sure I get a name next time.
posted 4 years ago - Anonymous
My first order with Ocado and very impressed, the driver Michael with the cabbage van was excellent and the delivery was early, but perfectly timed.
posted 4 years ago - Leon
Ocado you are a superb company!! Thank you so much for my delivery today on the hottest day of the year I am truly grateful.
posted 4 years ago - Deborah
I have been an Ocado customer since the very start and find them to be the best Supermarket delivery service available.
posted 4 years ago - Helen K
It was nice to see a company prioritising me as a customer by guaranteeing delivery during this time.
posted 4 years ago - Anonymous
I used Ocado initially to get a sparkling water abruptly discontinued in Supermarkets and thought last year the service was excellent . I had my last delivery in February and it will remain my last one as I haven’t been able to access the site since then with repeated rubbish cyber excuses as to why not . The proof of a good service is being there when you really need it .
posted 4 years ago - Julian B
So at last I have got a slot after over a month of waiting also I feel they are profiteering from their delivery charges at present I only hope that the workers will get a bonus at the end of this and doesn't go into the chairmans pockets.
posted 4 years ago - Steve
Where is the Duty of Care that other on line grocery delivery services fulfil? A friend, like me in her seventies, vulnerable and without a car, was quickly and easily able to make her on line order with Sainsbury’s yesterday and was given a delivery slot for today.
posted 4 years ago - Anonymous