Oceans Alive Reviews

Name: Oceans Alive
Address: CROWDZAP LIMITED, Suite 2, Richmond House, Heath Rd, Hale, Manchester
Rating: 4.74

4.7 Rating 4,350 Reviews

95 %

of reviewers recommend Oceans Alive

4.7

Based on 4,350 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Oceans Alive:

Natural Health Products - with a preference for organic, GMO Free, non synthetic...yet maximum effect

Visit Website

Email:

care@oceansalive.co.uk

Location:

CROWDZAP LIMITED,
Suite 2, Richmond House, Heath Rd,
Hale
Manchester
WA14 2XP

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Oceans Alive 5 star review on 3rd February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Till today i don t recive my order..”

Helpful Report

Posted 1 year ago

“"Be cautious when dealing with this company. I experienced significant delays with my order to Spain, exceeding 10 days, and it never arrived. The shipment was eventually halted at customs and is being returned to the supplier. Additionally, their customer service has not responded to any of my inquiries.”

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Posted 1 year ago

“No he recibido el producto porque dicen que esta retenido en aduana. Muy mal..no volveré a comprar”

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Posted 1 year ago

“Muy mala experiencia. Realicé una compra hace ya más de un mes y no he recibido mi pedido.”

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Posted 1 year ago

“You are selling short dated items. I bought 3 x bottles of 90 of a Dr Mercola product and there was no indication that it would be impossible to use these before the expiry date. I think that is appalling.”

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Posted 1 year ago

“I am not satisfied with my recent order from Oceans Alive. The confirmation I received for my order stated that the product was being shipped from France, but it actually came from England. This resulted in additional time and import processing fees and extra taxes since it was being shipped from outside the EU. Initially, I had good communication with their customer service. However, when I pointed out the extra costs I had to bear, the communication went silent. I won't be ordering from this store again.”

Helpful Report

Posted 1 year ago

“Undelivered item for two weeks no communication. After several emails i got refunded a month later”

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Posted 1 year ago

“Very disappointing customer service. Placed the order, it gets lost, no update from Oceansalive team. After contacting they confirmed it being lost, offers a refund or replacement order. So I requested replacement order to be sent ASAP as it’s been long. No updates again, I keep asking for tracking number or any information but get told will get an email when order gets dispatched which again takes so much time that I ask for update and eventually ask if nothing can be done please refund. Funnily I always end up chasing and contacting and then get sone reply. Really awful experience!!!”

Helpful Report

Posted 1 year ago

“Too bad about potassium sorbate and sweeteners, plenty of allergens, no info about if it is suitable for vegetarians/vegans, no info whether any ingredient is GM.”

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Posted 1 year ago

“Really disappointing purchase. Delivery took too long and prices astronomical for what you are receiving.”

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Posted 1 year ago

“Order was never delivered and I never had my money back so better don’t buy here”

Helpful Report

Posted 1 year ago

“They never send me the product and never refund the money back. 98 euros!! Not relaible company”

Helpful Report

Posted 1 year ago

“He tenido muchísimas dificultades con el pedido. Además de ponerme todas las dificultades para su entrega, me han cobrado una exageración de impuestos de importación. Algo que no contemplaba. 60 euros de mas he tenido que pagar por falta de información.”

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Posted 1 year ago

“Wont order again sent a different product to the photo online, want me to pay return postage for them not having their website correct, I ordered vanilla the photo showed vanilla they did not send this flavour”

Helpful Report

Posted 1 year ago

“You promised a 3-5 day delivery, not mentioning the need of importing my order. When it arrived I had already left Europe.”

Helpful Report

Posted 1 year ago

“Everything was great when delivery was via Royal Mail but it shows how good Amazon are, since they took over your deliveries nothing but problems. If you cannot sought it out I will find an alternative supplier. Deliver to my address not somewhere else.”

Helpful Report

Posted 1 year ago

“I still haven't received my delivery even though it's been 2 months since I placed my order. This is the first and last time I order from Oceans Alive. They have not been friendly or helpful when I have tried to communicate with them. Oceans Alive behaves like scammer. Maybe Oceans Alive has gone bankrupt? Big warning!! Don't buy from Oceans Alive, Save your money and order from another more serious dealer..”

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Posted 1 year ago

“ESTIMATED DELIVERY 22 MAY - 24 MAY 2023 by glopal .com. Haven't received my order yet”

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Posted 1 year ago

“Never got any discount / or special offered discount etc, despite informing earlier that your system is not friendly to find out how to apply or claim discount. Javed”

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Posted 1 year ago

“Domestic Abuse Act 2021: England and Wales Second Jar of Fermented Cod Liver Oil had arrived and upon opening the jar it is impossible to open. I suspect that is because the corrupt officers at Hertfordshire Police want to further cause deliberate injury and illness to my daughter a female victim of domestic abuse and a former public servant of St Albans Council who currently has carpal tunnel syndrome in her left hand and this is one may to do that on a covert basis. You may not be aware but St Albans is the location of where David Carrick, Metropolitan Police had committed crimes against women which St Albans Police had failed to prevent or reduce. In addition to this when I she was employed by St Albans Council, as an undisclosed female victim of domestic abuse and an adult child of a dependent alcoholic there was alleged cruelty, misogyny and discrimination from a number of male police officers, now this continues even during a time of war. Please replace my second jar of cod liver oil.”

Helpful Report

Posted 1 year ago

Oceans Alive is rated 4.7 based on 4,350 reviews