Oceans Alive Reviews

Name: Oceans Alive
Address: CROWDZAP LIMITED, Suite 2, Richmond House, Heath Rd, Hale, Manchester
Rating: 4.74

4.7 Rating 4,311 Reviews

95 %

of reviewers recommend Oceans Alive

4.7

Based on 4,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Oceans Alive:

Natural Health Products - with a preference for organic, GMO Free, non synthetic...yet maximum effect

Visit Website

Email:

care@oceansalive.co.uk

Location:

CROWDZAP LIMITED,
Suite 2, Richmond House, Heath Rd,
Hale
Manchester
WA14 2XP

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Oceans Alive 5 star review on 3rd February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company, fast delivery!”

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Posted 3 years ago

“I was disappointed with customer service department of Oceans Alive as I had returned a large bottle of liposomal vitamin C, at my own expense, because the inner seal of the bottle was open and they would not refund me. I thought it was standard policy with supplements that if the inner seal is not intact or is broken, that you should return the bottle to the company. Oceans Alive responded by saying that their manufacturing process sometimes works this way and doesn't seal the bottle properly. In all the years I've been buying supplements I have never come across this problem and suggested that they need to improve their manufacturing process. What good is a seal that is unsealed when the customer receives the bottle and the company is ok with this error in their manufacturing process? How am I supposed to know the bottle hasn;t been tampered with? I told them that I would shop with a supplement company that had higher hygiene standards as I was not impressed with their attitude towards their product. Still have not been refunded. Very disappointed.”

Helpful Report

Posted 3 years ago

Hi, I am very sorry for your experience. However, i must point out that some items have an easy break seal. This means, that on this item, when you twist the cap, the seal is likely to become loosened or break off to allow for easy access. This is completely normal. Once the outer seal is removed, and the cap then twisted off, the 2nd inner seal will also then break. I hope that meakes sense as to why we were unable to refund the item as it was not in a condition fit for re-use for safety reasons. I hope you understand. As a goodwill gesture, we have applied 500 reward points to your account.

Posted 3 years ago

“Easy and straightforward way to order& quick delivery. I'll be ordering from the company again soon.”

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Posted 3 years ago

“Excellent service. Always willing to talk and help. Great products....and they work. I have used email and telephone.”

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Posted 3 years ago

“Good quality. Fast shiping. Happy customet :)”

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Posted 3 years ago

“Order arrived quickly, we are loving the vit c drinks! thank you”

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Posted 3 years ago

“Easy to order online and received very quickly, great service”

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Posted 3 years ago

“Excellent product and value”

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Posted 3 years ago

“Great comms and super fast delivery! Excellent and highly recommended.”

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Posted 3 years ago

“Exellent service... Prompt delivery....”

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Posted 3 years ago

“It’s very efficient and the delivery is very fast.👍”

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Posted 3 years ago

“We buy Dr Mercola for our pets from Oceans Alive and it’s an easy process with quick delivery”

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Posted 3 years ago

“The goods arrived on time, there were no problems.”

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Posted 3 years ago

“Every product I have purchased has been of excellent quality, well packed and quick delivery, thanks”

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Posted 3 years ago

“These little sachets of sunshine are easy to take, I take mine in a smidge of water. The delivery is fast and efficient and I genuinely believe it helps my skin a lot.”

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Posted 3 years ago

“Delivered quickly and as described. So far so good on the supplement and I will definitely reorder.”

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Posted 3 years ago

“In my experience it has always been consistently easy, efficient and reliable with delivery.”

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Posted 3 years ago

“I have switched from my old online supplier to Oceans Alive as the prices are more competitive and savings can be had with volume discounts. Ordering online is easy. I am a satisfied customer.”

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Posted 3 years ago

“Very good contact and product:)”

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Posted 3 years ago

“Oceans Alive Health provide a very good service and have a good choice of products.”

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Posted 3 years ago

Oceans Alive is rated 4.7 based on 4,311 reviews