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Oceans Alive Reviews

4.7 Rating 4,340 Reviews
A-
Happiness Grade
Read Oceans Alive Reviews

About Oceans Alive:

Natural Health Products - with a preference for organic, GMO Free, non synthetic...yet maximum effect

Visit Website

Email:

care@oceansalive.co.uk

Location:

CROWDZAP LIMITED,\nSuite 2, Richmond House, Heath Rd,\nHale

Oceans Alive have a Customer Happiness Grade of A-. Customers love their prices, delivery, customer service and returns process but are unhappy with their refunds.

A

Price - Excellent

96.43%
Industry Average
This toothpaste is most pleasant leaving a clean pallette after every use with a fresh, subtle Minty taste. I would continiue buying this product but sadly the price is twice the cost of my usual 'best' quality toothpaste. In order to stay competitive may I suggest the product weight of 85ml be increased and the shipping be reduced to the actual commercial cost.. Many thanks,. Norman..... New customer.
- Norman M
Very quick delivery, great communication and excellent price will highly recommend and use again many Thanks
- Leigh H
Very easy to order, good price, packaged well and fast delivery.
- J W
A

Delivery - Fast

92.65%
Industry Average
Excellent service from shopping to delivery thank you very much
- Louisa J
Delivery was very expensive and took a long time.
- Steven N
Great quality products, great service, good delivery. Recommended.
- Ruth C
100.00%
Industry Average
good products, efficient service, bulk buy available and will take returns and cover postege.
- Jeremy B
The customer service is really good, they answer all of the emails in a timely manner and offer a free delivery and returns.
- Alexandra W
F

Refunds - Difficult

14.29%
Industry Average
After cancelling my order almost 6 weeks ago, but you still insisted on sending it out to me, it was immediately returned. I'm now 4 weeks later and still not had a refund. This is not good enough! Refund what you owe.
- Jackie
What a joke!!!! I cancelled my order and also asked for a refund, (which I'm still waiting for). To then find out via email that the cancelled order has just been sent out. What? Why? I will never have anymore dealings with this company again.
- Anonymous
Still awaiting product ordered in January. No response to emails and phone messages. Email finally responded to after the supplier(Donotage) kindly intervened at my request....however still awaiting product or refund...bizarre
- Elizabeth G
97.44%
Industry Average
Excellent service from shopping to delivery thank you very much
- Louisa J
Great quality products, great service, good delivery. Recommended.
- Ruth C
Fast service really good products and fair prices
- Anonymous