“Answered the call quickly and explained everything I needed to know about the new 12 month fixed plan.
Felicity was very polite and helpful.
I would definitely recommend Octopus to friends and family.”
“Well I just joined octopus and needed a little help. First the phone was answered almost immediately which shocked me after usually being on hold for ages with my last supplier. Lucy was kind, happy, understanding and so helpful. Issue resolved in 5 minutes.
Well what can I say only … it’s true what you hear on their adverts ! Believe the hype !
10/10 so far from me”
“I spoke with Mr Zaid, who cleared all my doubts within a few minutes. He explained everything correctly, and I feel like sticking to octopus only after his explanation. Thank you so much, Zaid, for your valuable information.”
“Just switched to Octopus energy. I spoke to a charming person called Dexter. They ran through a couple of different tariffs, and i have settled on one that is much cheaper than my previous supplier. Overall i am extremely happy with the service i have received and the rate i have been quoted.”
“I have today switched over to Octopus Energy. I made a call and had a great experience compared to the other utility company I have been dealing with (BG).
I spoke to Joshua, who was brilliant, explained everything and went through each aspect of the switch.
Anyone wishing to switch, give them a call, they are great.”
“I am writing this review for Zaid, who helped us set up our bills for the new place. He was extremely kind and welcoming, making it easy for me to ask any questions I had, as this was my first time setting up these bills.
I was extremely happy with the customer service provided, and he was able to answer 100% of my questions in a way that was very easy to understand.
Thank you Zaid, for helping us out!”
“Zak P was absolutely wonderful. Talking through all steps with me in a way I could understand and compare my current deal to Octopus. Decided to make the switch with confidence that Octopus has my best interests at heart.”
