“After receiving an email from Octopus Energy with an estimated Electric bill and because the property is empty, I telephoned and spoke to Parveen whom I found to be very reassuring to try and get the issue of the smart meter no working properly.”
“I had a few questions about transferring to the solar panel tariff and Mamie was able to answer them all. So happy I switched to Octopus and being able to speak to a real live person!”
“Got through fairly quickly and explained the reason for my call and Rachel gave me the info I needed. She also completed the switch process and explained the next steps clearly and politely.”
“Conor has been absolute legend and has listened and taken into account of our situation and really looking forward to be long customers with you and this is because of the service Conor has provided today”
“I phoned to discuss my next payment as I believe it is too high. Ola was very courteous and was able to fulfil my request in a very timely manner. Thank you Ola and best wishes.”
“Excellent efficient and friendly staff. Very helpful and professional on the phone.
My phone call was promptly answered which is appreciated. Thank you🙏”
“Had a phone call with innocent today. He was very polite and efficient and helped with a lot of support for myself. I would highly recommend the company and would like to personally thank innocent for his call today”
