“The Octopus representative that I spoke with this morning Maariyah,was very professional, easy to talk too and knowledgeable about your products. The transfer to your company was quick and efficient.”
“A New customer - Spoke to Greg who was very helpful with opening a new account for my elderly mother who doesn't want to pay direct debit or have a smart meter.
Thanks for your assistance with this matter.”
“I spoke to Sharna today and switched from British Gas to Octopus Energy. She was very helpful and explained every thing very clearly. It makes a change to speak to someone with an English background. She was very polite and it was a pleasure to speak to her. Thank you Sharna.”
“Today I needed to find a new business energy supplier so I contacted Octopus Energy and spoke to Aysha who I can HIGHLY recommend.
Aysha was extremely helpful and efficient making my switch so much easier and I felt confident about joining the company.
It was all explained in great detail and all questions answered, making it a very easy process, with very competitive deals on offer.
Thank you Aysha and Octopus Energy.”
“I spoke with Thomas this morning, he was super friendly & helpful whilst getting switched over to Octopus! Thank you Thomas, what a great asset to your team!”
“I spoke to Andy this morning and he was extremely helpful advising me which tariff would be best for me. He also gave an excellent explanation of my meter reading which I had not previously understood.
Additionally I got through to an advisor within 4 minutes.
Really good service. Thank you.”
“Being a new customer with a query Mylah was very friendly, helpful, and explained everything simply so I understood. Bonus was I not being on hold for very long”
“My direct debit was taken out of my account on the 23rd December.
3 days later they took 16 quid off me,for no reason ,I got it back after 4 phone calls today,its like they are helping themselves to my account.
Nobody could tell me why, they are fu&€¥in useless, I've been with them 16 years,.now I'm getting another provider,”
“I spoke to Octopus Energy as my fixed price contract was coming to an end. I spoke to Eloise who was very helpful and explained the options and benefits perfectly .”
“Lovely smooth switch over Kai was very very helpful and polite, a lovely guy explained everything to me and made sure I got the best deal. Thank you Kai .”
“Had such an amazing experience with Radhika, she done everything quickly and smoothly and got my account up and running within minutes, top notch service.”
“It was so good to talk English to someone on the phone instead of trying to talk to someone from out side the uk and straight talking and very helpful and friendly I would recommend anyone to change to octopus i was with OVO I wouldn’t recommend OVO I could highly recommend octopus give it a try thank you”
“They took money from my account for 12 days usage I was out of the property for gas. Boiler was off as was the hot water. Such an easy situation to explain however they are refusing to credit the fees back in full. Shows you all how much more stolen money they have to risk customers going to the ombudsman for what would be pennies to them.”
“I invested $65k with Pocket Option, and they refused to release my deposit and profit, then was asked to verify my address which I did, 2 weeks down the line, I didn't get my money. I kindly ask anyone who reads this review not to invest on this platform. I was able to recover my money by getting in touch with mustangggrc @ gmail. com. They are highly recommended by me. They helped me recover my lost fund which was taken from me by those frauds.”
