“Your member staff was exceedingly helpful, very polite and knew exactly what was happening
Thank you very much. It is wonderful talking to a human being.”
“Joy’s customer service was absolutely splendid! She helped and explained everything I need assistance with on my query and got everything resolved! Thank you!”
“I spoke to Joshua to switch over to Octopus Energy from my current provider, SoEnergy. Joshua was very easy to speak with and made the process so simple, quick and easy. He was very pleasant and polite and is a true asset to the company. Overall it was a seamless and excellent experience.”
“It was very clear and expedient working with Niamh both today and yesterday. She had a clear understanding of our problem and worked diligently to sort it out in a very pleasant manner”
“Thomas was amazing! So helpful, knowledgable and cheerful! All sorted quickly and efficiently. Lived up to all the expectations I’d heard on the advertisements.”
“I switched to octopus energy today and spoke with Zak P he couldn’t of been more helpful and answered all the questions I had to help make my switch over as easy and smooth as possible he’s a real credit to the octopus team keep up the good work and you will reach your goals”
“Sharna was incredibly helpful, patient and polite and swapped our supply to Octopus quickly and efficiently.
The process seems very simple and so far so good! The website/app seems easy to navigate too.-”