“The young lady called Kainaat was so helpful and explained everything so clearly which was really helpful to me. She was very patient and polite and it was a joy have had her sort out my queries”
“Was told to write on trust pilot as you get a quicker response, very true, i received a email today, 2 days after writing my first review, although im still being blamed for a mistake on their part and have now received a bill of £2000, this is driving me to a nervous breakdown!!!”
“After a bit of a disappointing start to my becoming an Octopus customer I have this morning spoken to an advisor who was a pleasure to speak with. Jasmine helped sort through the account in a kind and professional manner ensuring that all errors were corrected. She was courteous at all times and apologised for the addional inconvenience and stress the mess had caused me. A credit to the company. Thank you Jasmine.”
“Sim the customer service guy was very helpful . He was able to sort out the mixup I had made of my readings and rectify the correct amount to pay . He was friendly , professional and officiant . Very good service thank you Sim”
“I spoke with Dexter this afternoon and he was truly a pleasure to speak with. He was very friendly, helpful and polite in answering my queries. If there were more people like Dexter all calls would be a stress free process!
Thanks”
