“Kiran was very helpful, providing clear and understandable advice on the current and expected energy charges. He successfully switched our tariff to fixed and reduced our monthly payment. Very professional.”
“Very polite lady I spoke to on behalf of my partner. Reassured us, explained in detail. Very good communication skills, very understanding and made us feel very comfortable. Well done Octopus”
“There was a slight delay in replying to my emails (not complaining) so I telephoned Octopus and my issue was resolved immediately,making me happy I no longer needed to worry over my bill.”
“I was spooked when I received estimated future bills in excess of £5500 and advised to consider fixing at £443 per month my recent bills have been circa£200, with trepidation I rang Mandy in cuetomer services who agreed the estimate was excessive and set my mind at ease and and set an appropriate fix.Many thanks to her,courteous,
polite and helpful.Just what the doctordoctor ordered...”
“I had an excellent experience setting up my new gas connection with Octopus.
Maariyah was incredibly helpful, patient, and knowledgeable. She took the time to explain everything clearly, answered all my questions, and made the process completely stress-free.
I really appreciated her friendly attitude and efficiency—everything was sorted out quickly with no hassle. A big thank you for making this so easy. Highly recommended, great job👍”
“Alex gave me all the information required for me to swap energy providers that I was unable to find on the switch website, she was extremely knowledgeable and helpful also very polite this made me feel less anxious regarding switching, thank you Alex.”
“Fantastic service, other providers should take lesson's from Octopus. THOMAS was exceptionally helpful and answered any questions with detail and was extremely patient. Rating out of 10 is 11.Thanks”
