“Call was answered swiftly, Isabella K answered all my questions (I had lots!) politely and I got all the info about the tariffs I needed for my new house.”
“Call was answered very promptly by Paula who was friendly yet professional and dealt with my query quickly and efficiently
Yet again customer service at Octopus is brilliant”
“Parveen was amazing and throughout the call showed sincerity and kept me calm and this was necessary for me to stay was almost considering moving but due to smart meter excuses team twice not attending. She has addressed and hopefully shouldn't be anymore problems . Thanks parveen”
“Thank you Thomas for a 10/10 call! Appreciated you talking me through all the options available to make an informed decision to switch to octopus. Thanks again.”
“My call was answered 10 seconds and the gentleman I spoke to dealt with my request to change and fix our tariff extremely efficiently - I would say the whole process took less than 2 minutes! I fully expected to be on a calls for hours! But this was a most pleasing experience.
Well done Octopus!”
“I have just registered with you, leaving EDF. A young man called Thomas talked me through the process. He was patient (I'm 88) kind and really helpful. A friend recommended Octopus saying how helpful your company are. I'm not disappointed. Geraldine Oakley”
