“i had an extremely pleasant and helpful conversation with (Garima Kumar) at octopus energy customer services this afternoon.
i needed to change my electricity tariff and was having some trouble in doing it and as soon as she realised i was having this problem because i am visually impared she instantly did it all for me.
this made things much easier and quicker.”
“I have just signed up another property with Octopus energy. Caitlin was exceptional - helpful, knowledgeable and willing to deal with the slightly unusual set up of my new account.
Now I'm considering moving my business utilities to Octopus as well.
Thank you!”
“Had my first experience with Octopus Energy today and the experience was 1st class! Thomas could not have been more helpful and made the whole process easy to understand . Am now ‘signed up’ and I just wish that I had tried Octopus first ! Outstanding compared to ALL the other companies that I had contacted.”
“Spoke to Izzy today to arrange a switch to Octopus and was very pleased with the way she handled my call. Found her to be polite, helpful and she explained everything clearly. Thanks Izzy.”
“The telephone was answered very promptly.
Kai spoke very clearly and was very efficient in providing me with information and agreeing a new contract with me, a new customer.”
“Dexter was extremely helpful being able to answer all my questions in a friendly and professional manner. Our experience was a very welcome change to our previous supplier!”
“A very co operative helper, told her I was confused with payments cause I’ve recently sold my house so how r the final payments &!do they link to my final readings? Great service !!”
