“Quick switch to a new provider could not of been easier with Mo.
I knew what I wanted and Mo ensured I had all of the relevant information and delivered great customer service swiftly.”
“I was helped with Eloise as I did not understands and know on which price plan to go for on up changes of my gas and electricity. She was very professional and took her time to let me explain my issues. Thank you very much Eloise for your support. Kind regards. Laina Nhera.”
“When I rang Octopus energy yesterday, my call was answered really quickly; this was a promising start! All of my many questions were answered and dealt with by Kieran. He was so helpful and approachable and is a real asset to Octopus. Thank you Kieran.”
“⭐⭐⭐⭐⭐
I had an amazing experience with Emily at Octopus Energy! She was incredibly friendly, thorough, and made the whole process of setting up my dual fuel account for my new home completely stress-free. Her efficiency and professionalism gave me real peace of mind, knowing that everything is sorted for when I get the keys. I couldn't have wished for a better customer experience—thank you, Emily! Highly recommend Octopus Energy for their fantastic service.”
“Mylar was extremely helpful and very understanding. My sister is disabled and mentally impaired so I manage my sister's finances and household needs. OVO were charging my sister £200 per month. I spoke to Mylah and explained the situation and she was so helpful and really empathised my situation. She covered everything I needed to know and more. I would certainly recommend Octopus to my friends. It was my mum who recommended I move my sister to Octopus Energy.”
“I have just changed from my old supplier to yourselves, I found this process so easy and with the help from Emily it made me feel at ease and she was very helpful and friendly”
“Spoke to Sharna today.
Sharna was very professional and efficient, Sharna got my account setup in a couple of minutes without any problem whatsoever.
Well done Sharna 5 *****”
“I phoned today as I had a problem with my tablet whilst trying to switch to Octopus from my current provider. I spoke to Mylah who was extremely helpful and efficient. The whole thing took a very short time and the phone was answered very quickly. I left the call being satisfied with my decision to change to Octopus. Thank you Mylah!”
“Somehow my application to change supplier did not go through, so I did not know quite what to do. On phoning I spoke to Kieran who immediately sorted out the problem and got it all back on track within a few minutes. Very grateful. Thank you”
