“Waverly was very helpful and resolved the issues we had with the two properties. One was a change of supplier to Octopus and the other was a change of tariff at our home.”
“Answered the phone promptly, very polite and friendly. Simple, not excessive security checks. Information I needed readily available along with explanations. Once I had the information I changed my direct debit and tariff. Whole call took 5 minutes 16 seconds - with so many companies you won't get to speak to a human in that time! Confirmation email arrived within a couple of minutes. Great customer service makes everything just so easy.”
“I spoke to Sammy today because I had made a mistake with my electricity reading, she was able to amend and sorted it out and I am very grateful for what she did and so promptly”
