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Octopus energy Reviews

3.2 Rating 2,844 Reviews
56 %
of reviewers recommend Octopus energy

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Octopus energy 5 star review on 23rd January 2025
Michael Clarke
Octopus energy 5 star review on 22nd January 2025
Ameliya Stone
Octopus energy 5 star review on 21st January 2025
Ali Ghalei
Octopus energy 5 star review on 21st January 2025
Ali Ghalei
Octopus energy 5 star review on 21st January 2025
Ali Ghalei
Octopus energy 5 star review on 21st January 2025
Ali Ghalei
Octopus energy 5 star review on 21st January 2025
Ali Ghalei
73
Anonymous
Anonymous  // 01/01/2019
Brilliant customer service from Bebe with very little waiting and no infuriating menus.
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Posted 2 months ago
Polite, efficient and knowledgeable advisor ( Amaan)
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Posted 2 months ago
Thomas was amazing! So helpful, knowledgable and cheerful! All sorted quickly and efficiently. Lived up to all the expectations I’d heard on the advertisements.
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Posted 2 months ago
Leila was extremeley helpful. Assisted with updating contract.
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Posted 2 months ago
Amaan helped set up my new account and made me smile 🙂
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Posted 2 months ago
It was quick and easy as always and Mandy was particularly helpful thank you.
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Posted 2 months ago
I switched to octopus energy today and spoke with Zak P he couldn’t of been more helpful and answered all the questions I had to help make my switch over as easy and smooth as possible he’s a real credit to the octopus team keep up the good work and you will reach your goals
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Posted 2 months ago
Vicky J helpfully answered all my queries about EV charging tariffs and emailed me relevant links on the Octopus website for me to reference later.
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Posted 2 months ago
Sharna was incredibly helpful, patient and polite and swapped our supply to Octopus quickly and efficiently. The process seems very simple and so far so good! The website/app seems easy to navigate too.-
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Posted 2 months ago
Danny was really helpful when I phoned wanting to know about the fixed rates that Octopus energy offered. Thank you.
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Posted 2 months ago
just signed up and Mylah was very polite and helpful thank you so much.
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Posted 2 months ago
Alex was more than helpful She is a credit to the company happy to explain everything and advise on the way to move forward 😊
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Posted 2 months ago
Amazing rang about a meter that had fallen off wall I was asked to send pictures which I did and new meter was in the next day.
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Posted 2 months ago
Stef helped me with joining and answering some queries I had. He was friendly and very efficient! This reassured me that I was making the right choice!
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Posted 2 months ago
Hi explain to everything and he was friendly
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Posted 2 months ago
Jacob was very helpful & dealt with my query in a very professional manner
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Posted 2 months ago
Super friendly and helpful. Amaan is a great help
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Posted 2 months ago
Vicky was so helpful ! Nothing was too much trouble, she even helped with phone advice too ! So friendly and efficient. Thank you Vicky
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Posted 2 months ago
Very straightforward advice
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Posted 2 months ago
Thanks to Mamie for her help and advice. She was very helpful and professional, a pleasure to talk to. Wish other companies provided a service like Mamie. Thank you.
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Posted 2 months ago
Octopus energy is rated 3.2 based on 2,844 reviews