“Phoned to switch as a great tariff for solar and battery. Customer service was amazing. Connor was so helpful and explained everything really clearly. Helpful, friendly and approachable. Absolutely recommend.”
“I spoke to Thomas today on the phone because there was a problem with my switch. He was very helpful and sorted me out immediately. I also had a lot of questions which he patiently and clearly answered. Thank you Thomas!”
“Great and prompt communication, quick to understand the objective of my email and dealt with the matter at hand almost immediately.
great website and account interface making ti easy to track current spend.”
“Very quick to answer the phone after calling initially, enquiry was answered by Felicity. She was very friends and eager to help me and clearly explained! Love octopus would always recommend them”
“My telephone conversation with Jamie-Leigh this morning really helped settle my worries, when she informed me that the R01 reading is the day time reading and R02 is the night time reading. As the internet was telling me it was the other way around. Jamie was so understanding and empathetic to my concerns, and really reassured me. Her customer service was first class and it really was a pleasure dealing with her. Many thanks Jamie you’ve made my day. Kind Regards Andrew.”
