“Thomas was of great service and very patient with us, as we tried to deal with the setting up of our new account, due to lack of internet đ connectivity. He had now helped us to get our new account up and running đââď¸. So, a big thanks to him, and we hope to have a good future with Octopus Energy going forward. George”
“After receiving appalling service from another utility provider over the years I was at last free to change my supplier and the natural choice was Octopus. I know they are easy to contact through dealing with my Mother in Laws account and they are WHICH recommended. The phone call with Thomas was a breath of fresh air after dealing with Scottish Power, he was charming and humorous and the whole process just seemed so simple. No hanging on the telephone, or being cut off just a pleasurable exchange without any hassle and everything explained really well. Thank you Thomas.”
“Hi, I am complaining about some scammers, I was scammed $230,000 which is my life future saving that i invested it to this company, I was told to mail their support because I have a pending withdrawal which I did , along the line there Freeze my account and there didn't offer me the help which I ask for after sending them all there want and then I was so worried and depressed, I couldn't bear it with myself anymore because I don't want to die of inner pain, so I decided to share it online, and that was how I came across a company which is called recovery investment lost funds, so I decide to take a try to see if there can help me, by then I feel so worried again because of the intrusion there gave no me, because I never wanted to fall into any activities that has to do with scam, so I said let me give it a try and I do what there requested, and everything goes well for me, All thanks to Mrs. Morris Meihua. for helping me recover all the money that I invested and I was so courageous and happy. You can contact them if you are having any problem on your investment website or finding it so difficult for you to withdraw your money from any broker which you have invested your money on, they are so fast and reliable, they can help you out to........( m_o_r_r_i_s_m_e_i_h_u_a_ @ g_m_a_i_l . c_o_m )
WhatsApp::: +1---(559) ----214---9914”
“STAY CLEAR OF OCTOPUS ENERGY SOLAR INSTALLATION , IF YOUR ARE DISABLED, AS YOU WILL BE TOTALLY IGNORED, . THE LACK OF ANY KIND OF ORGANISATION SKILLS ARE VERY WORRYING, LACK OF PLANING, EMPATHY, AND CONSTANTLY BEING FOBBED OF WITH AN INADEQUATE ANSWER. Octopus energy must be one of the worst companies going in the energy sector. As quite purposely youâre going to be ignored and not even listened to . The octopus energy , is not caring as they would like to be portrayed, but is about greed and profitability as they put profits before customers. Do not get solar energy, or heat pumps from octopus energy, as they are not a reliable company, too deal with. At best youâre going to be ripped off and lied to at the best, and the worst youâll definitely going to be in for a very rough ride. With shoddy a bad workmanship. Where there doesnât seem to be any quality in there workmanship. You have been warned, stay clear of octopus energy solar and heat pump, as youâre going to seriously regret that you ever got involved with octopus energy. Definitely canât recommend
Date of experience: January 02, 2025”
“I ordered solar panels & Tesla battery last October 2024. Itâs now January 2025 & am stillâ waiting for installation. The day the scaffolding (Dec) was supposed to be installed & 2 days before solar installation date. Scaffolding hadnât turned up by midd afternoon. I contacted Octopus only to be told that they werenât coming & that they wonât be coming because they hadnât done a survey on the job. Which I had reminded them of twice before that day. The Solar team are a total shambles. If you want solar installed reliably. Donât use Octopus đ.”
“Had to call up to complete the switch but my call was answered very quickly and Thomas was very helpful, explained why I had to call, helped me get setup quickly and was friendly too, thanks”
“I spoke to Areeba to sign up to Octopus energy. She was very helpful and patient and explained everything to me. The transfer happened on the specified day with no problems and meter readings were automatically taken from the smart meter.”
“I signed up on a ÂŁ97 per month tariff. They then sent through a bill for ÂŁ700 for 2 months. This is without having a meter reader. They are now claiming I use ÂŁ355 worth of energy per month.”
