“Moving house.
I have never been on direct debit before I had all intention to cancel this energy company BUT when I was talking to Zac I felt relaxed. He reassured me and made me feel at ease, so we decided not to cancel.
Zac was friendly and very professional! He answered all the questions that I had.
Thank you
I look forward to using this company for the 1st time.”
“The person who dealt with my issue sharna was absolutely amazing she dealt with everything after a 3 month issue that I had spoken to multiple people about in the past can’t thank her enough”
“The ease of making my switch was excellent.
Jack the customer services chap who dealt with me was excellent
I wasnt kept waiting on the phone with "piped" music for ages either”
“I’ve been with Octopus for years and so far had no problem.
He helped me, quickly and Efficiently to fix my energy bill for twelve months
I think I got a good deal. Plus he took my readings and I requested a partial refund for monies accrued and he dealt with that. Thank you Octopus ⭐️”
