“
Customer service operator Connor was pleasant, efficient and informative.
”
posted 6 days ago
- Anonymous
“
Spoke to Emily re switching my energy to Octopus. Emily was very helpful, clear in her explanation and very patient with me. Thank you Emily for your great service.
”
posted 6 days ago
- Maral
“
Super friendly and personable service. The wait period was non existent and I got answers to all my questions.
”
posted 6 days ago
- Anonymous
“
Excellent customer service, friendly staff, helpful information, and easy to join.
”
posted 6 days ago
- Nicola Taylor
“
Thomas was of great service and very patient with us, as we tried to deal with the setting up of our new account, due to lack of internet 🛜 connectivity. He had now helped us to get our new account up and running 🏃♀️. So, a big thanks to him, and we hope to have a good future with Octopus energy going forward. George
”
posted 6 days ago
- Ginty
“
After receiving appalling service from another utility provider over the years I was at last free to change my supplier and the natural choice was Octopus.
”
posted 6 days ago
- Mrs Julie A Round
“
superb customer service again
”
posted 1 week ago
- Anonymous
“
The lady I spoke to was very professional but also kind and listened to any of my concerns and answered all of my questions. 10/10 service
”
posted 1 week ago
- Chloe
“
Amaan is a credit to Octopus! Fantastic service from start of the call to end.
Thank you Amaan! Switching was seamless.
Kind regards,
Rob.
”
posted 1 week ago
- Rob Fry
“
I opened a new account today and sharma was very helpful, I had good customer service.
”
posted 1 week ago
- Anonymous
