Octopus energy Reviews

“ Thomas was very helpful given my age, he every thing so easy, given that I had not changed energy suppliers in last 20 years. As a direct result of Thomas's help and patience with an old codger I decided to join Octopus energy thanks.5 star service. Regards Ccolin Barber. ”

“ Friendly efficient service from Areeba and Zak ”

“ I recently had the pleasure of experiencing exceptional customer service from Mandy at Octopus, and it truly made a difference in my overall experience. ”

“ I set up an account today and was assisted by Zak P. He was lovely, very friendly and helpful explaining everything very clearly and also had a great sense of humour. I was really happy with the service and ended the call with a smile on my face. ”

“ Very efficient response from your customer service representative Kainaat to my account query. ”

“ Called with query relating to tariff change; after only a short wait to be connected I chatted with the agent (Nathan Team Cov-12) who was very personable and couldn't have been more helpful or efficient. He quickly reviewed our usage and payment schedule to ensure we had the most cost-effective arrangement going forward - great service. ”

“ I have nothing negative to say about Octopus energy. It is very refreshing to be able to pick up the phone and speak to an actual person, and without spending an inordinate amount of time in a queue. The service I have received from them is fantastic. Spoke to Mandy recently who helped with moving home and it was all just very easy. ”

“ Great customer service experience from Leila H, she really helped me understand how my new tariff works. Very happy with my experience and to be able to speak with someone patient and understanding. ”

“ Excellent service so far. Eloise was fab and very helpful. ”

“ Very helpful customer service ”