“
Great customer service and love the smart tarrifs offered.
Had Holly A-R on the phone move my tarrif due to the website giving me issues. Answered very quick and no phone menu, amazing.
”
posted 2 days ago
- Isaac
“
Excellent customer service from Thomas in helping me set up my new account
”
posted 2 days ago
- Anonymous
“
Amazing customer service from Jacob today. He was extremely helpful and reassuring. Thankyou!
”
posted 2 days ago
- Gillian
“
We rang quite upset by what was going on the morning of taking our policy out with you and the colleague we spoke to from start to end of the call customer service was amazing and very polite and professional towards us explaining everything clear for us.
”
posted 3 days ago
- Dan Roberts
“
I rang Octopus re my tenant has moved out of my flat, the previous supply was shell energy. The lady I spoke to was Parveen what a breath of fresh air she was so helpful
I gave her the meter readings which matched her readings.
It was a pleasure talking to her 1st class service.
”
posted 3 days ago
- Ron Hobbs
“
Amazing customer service. Friendly knowledgeable
”
posted 3 days ago
- Anonymous
“
Always happy with the service I receive from Octopus energy I have no complaints so keep the good customer service up .
”
posted 3 days ago
- Mark
“
We have heard a lot of Octopus energy has this excellent customer service and I experienced it today.
”
posted 3 days ago
- Mrs D
“
Amaan was wonderful from the start. Friendly and outgoing and very helpful. And after having a not so great service elsewhere today he really made my day and helped move things along so well. Thank you Amaan! You're amazing.
”
posted 3 days ago
- Nikita
“
Excellent service when setting up a new account.
Very helpful and efficient colleague talked me through the process.
”
posted 3 days ago
- Anonymous
