“Very quick to answer the phone after calling initially, enquiry was answered by Felicity. She was very friends and eager to help me and clearly explained! Love octopus would always recommend them”
“My telephone conversation with Jamie-Leigh this morning really helped settle my worries, when she informed me that the R01 reading is the day time reading and R02 is the night time reading. As the internet was telling me it was the other way around. Jamie was so understanding and empathetic to my concerns, and really reassured me. Her customer service was first class and it really was a pleasure dealing with her. Many thanks Jamie you’ve made my day. Kind Regards Andrew.”
“I had some queries on my A/c No. A-209728 DA and spoke to your consultant Jamie-Leigh on Tues.22nd April 2025. She explained everything to me very clearly, e-mailed Invoice copies to me and I was very satisfied with the outcome. Her Customer Service was excellent and I would certainly give her Five Stars. Yours Faithfully, Mr L. Laherty.”
“Tom was world class with us today and made switching to Octopus a pleasant experience. He had the answer to all our questions and concerns and didn’t hesitate when answering. He went through all the pros and cons rather than just prioritising the pros. Thanks Tom.”
