Octopus energy Reviews

Name: Octopus energy
Rating: 3.86

3.9 Rating 4,778 Reviews

72 %

of reviewers recommend Octopus energy

Company Reviews

Questions

Metrics

Visit Website

Write Your review

Tell us how Octopus energy made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Octopus energy 5 star review on 12th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been talking to octopus energy for awhile now about changing my solar panels over to them and the young man who I’ve been speaking to was JAMIE`LEIGH He was very polite unhelpful and I’ve got everything sorted out nicely so I would just like to say thank you to him and all his team.”

Helpful Report

Posted 1 week ago

“Emily was extremely helpful and efficient. She fully answered all my questions and quickly identified my and resolved my issue.”

Helpful Report

Posted 1 week ago

“Dexter was exceptionally helpful and assisted us with creating our new account and walking us through the process of what was needed next.”

Helpful Report

Posted 1 week ago

“A nice easy and straightforward process. Painless.”

Helpful Report

Posted 1 week ago

“Advisor was calm and patient and was helpful.”

Helpful Report

Posted 1 week ago

“Kind and empathetic and happy to help”

Helpful Report

Posted 1 week ago

“Emily was amazing. So helpful and understanding. Amazing service !”

Helpful Report

Posted 1 week ago

“Very quick and easy switching service!”

Helpful Report

Posted 1 week ago

“Outstanding customer service all round. All made very simple”

Helpful Report

Posted 1 week ago

“Mollie was super helpful, clear and clearly knew what she was doing. Such a speedy process and definitely glad I called instead of doing it online.”

Helpful Report

Posted 1 week ago

“Rhadika was able to help me fix a complex issue enabling me to switch.”

Helpful Report

Posted 1 week ago

“Very short wait time in the phone, very pleasant and helpful agent told me everything I needed to know efficiently and quickly. Great experience!”

Helpful Report

Posted 1 week ago

“Lady who answered my call was very precise and efficient to my query”

Helpful Report

Posted 1 week ago

“My advisor, Areeba, talked me through everything to set up as a new customer. Very professional and answered all my questions. Great service!”

Helpful Report

Posted 1 week ago

“Terry S, answered all my questions and set up up what was required and now happy the account is running correctly.”

Helpful Report

Posted 1 week ago

“New customer. First phonecall. Excellent advisor spoke too. Excellent service.”

Helpful Report

Posted 1 week ago

“Kainaat was Very helpful and very friendly. Nothing was too much and she helped me swap over so easily.”

Helpful Report

Posted 1 week ago

“She was brilliant and was knowledgeable. Very kind and helpful”

Helpful Report

Posted 1 week ago

“Connor was excellent at onboarding me and clearing all my queries by providing me the best advice on plans for my situation! Appreciate all the help”

Helpful Report

Posted 1 week ago

“Joshua was very helpful with my switch over to Octopus. Int was pleasure talking to Joshua today .”

Helpful Report

Posted 1 week ago

Octopus energy is rated 3.9 based on 4,778 reviews