“Great service and eay to switch. The agent was excellent and patient and very helpful throughout the call. One small thing i would like to confirm is next payment as due on 20th and already have a huge bill coming out for previous supplier...which means i got over 600 pounds tp pay in one month.”
“Rang for some advice on when I should do my next fix & Mandy was very helpful with her advice. This was the first time of me ringing customer services and it was lovely to have such a nice person on the other end of the phone.”
“Spoke to Christina was very helpful passed our information onto Mandy who also was very helpful but disappointingly no help could be offered only an electric blanket”
“The person I spoke to today was very efficient and you can always get trough to speak to someone if you have a query unlike a lot of the other providers. I have been with Octopus for a few years now and feel I can trust them to give me a good deal.”
“I was answered by Sophie who was very professional as well as kind. I wanted to change my tariff to a fixed term one and she did that for me without any fuss. I am extremely pleased with your service specially being an 81 year old lady”
