“First class customer service. Didn't have to wait for my call to be answered by a UK call centre and problem solved in a few seconds!! Would recommend this company 100%”
“Jamie-Leigh was really helpful. She went above and beyond my expectations to find out exactly what stage my export process was at. What really impressed was getting a personalised e-mail asking me to get in touch in a couple of weeks in case the export agreement wasn't completed in time. It's lovely to deal with a person, especially when said person is as competent as Jamie-Leigh clearly is! This sets the new standard for all other customer services teams!”
“I contacted octopus energy today to see if they could help me with a query I had and the young man on the other end of the phone his name wasJAMIE LEIGH was helpful in trying to find out the information I wanted although it wasn’t 100% successful he did try his best”
“I needed help about a new product, contacted Octopus Energy and got connected to a really helpful member of the team, we had a great chat and I got what I needed, one of the reasons I am with Octopus is because of their great service - well done !”
“Raiyan was very helpful and great with his knowledge of my query.
I was able to set up an account straight away.
I was told of all the benefits I can receive.
Overall 100% excellent customer service. Well done Raiyan”
“Jamie-Leigh was excellent, she sorted my enquiry in a very professional manner, and sorted what I wanted her to do for me in no time at all, excellent service”
“I've just registered with Octopus energy as I'm moving flats in a couple of weeks and the next flat's energy supplier is Octopus energy. I wanted to open an account now. I spoke to Amaan who helped me through the process. He was extremely helpful and polite. The call was quite lengthy due to the nature but Amaan was patient and provided me with all information I needed and answered all my questions. He's a great asset to the company.”
