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Octopus energy Reviews

3.8 Rating 4,266 Reviews
69 %
of reviewers recommend Octopus energy

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Octopus energy 1 star review on 27th March 2025
Abdi
Octopus energy 1 star review on 20th March 2025
Ali Ahmed
Octopus energy 5 star review on 14th March 2025
Sarah Cawthorne
Octopus energy 5 star review on 13th March 2025
Reiner
Octopus energy 1 star review on 21st February 2025
Ali
Octopus energy 5 star review on 18th February 2025
Lynne Hilditch
Octopus energy 5 star review on 18th February 2025
Lynne Hilditch
81
Anonymous
Anonymous  // 01/01/2019
Conor was a pleasure to deal with and provided all the information needed
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Posted 1 week ago
I spoke with Kai over the phone today regarding an account I had to set up for a new move & he was amazing from start to finish! He was very attentive & so polite. Any queries I had he did not hesitate to solve - Thank you!
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Posted 1 week ago
Switched to Octopus and Kainaat was so helpful, polite and efficient. Made the transition easy and happy that I have switched :-)
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Posted 1 week ago
Dexter was very helpful and took me through lots of seemingly complicated steps and information in a very patient way. I really appreciated this!
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Posted 1 week ago
My query was answered quickly. No problem at all with the help I received.
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Posted 1 week ago
Swapped my energy supplier today to yourselves phoned Connor & he was extremely helpful answering all my questions & saved me money Thanks
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Posted 1 week ago
Zach P. Very helpful, clear and set up in no time
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Posted 1 week ago
Really happy with the service
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Posted 1 week ago
Very well explained about everything and took time as well to do it . That's very much appreciated.
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Posted 1 week ago
very good service to set me up topman
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Posted 1 week ago
Mo was really helpful, kind and patient with me as I am not great with setting up new bills. The call was quick and simple, he saved me an additional £3 per month which really helps now i am living on my own and I am so glad I joined Octopus! Overall a brilliant experience! Thank you
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Posted 1 week ago
Good service and advice
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Posted 1 week ago
Leila H was fantastic. Keeping me informed and going the extra mile, as well as having a friendly tone. Very appreciative of the service received.
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Posted 1 week ago
Areeba was exceptional! Had a terrible experience through EDF and Areeba who works for Octopus has done a fantastic job ! Very friendly, explained everything about the switch ! Even sounded enthusiastic about her job ! What a gem you have working for you!! Greg Jackson please give this employee a meal voucher for her holiday next week. She is an absolute diamond ! Can’t wait to get my switch sorted !
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Posted 1 week ago
Really easy to change over to Octopus & got a referral that gave me £50 credit. Immediate information emailed,now I have a cheaper daily charge.
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Posted 1 week ago
Mark H COV 10 was so helpful and went above and beyond to assist me with my issue today. He was so reassuring and I feel so much better after speaking with Octopus
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Posted 1 week ago
Good and informative
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Posted 1 week ago
Answered promptly. With courtesy and very help. I think his name was Connor.
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Posted 1 week ago
Answered all my questions
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Posted 1 week ago
They managed to change my supply to domestic, which SSE could not do
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Posted 1 week ago
Octopus energy is rated 3.8 based on 4,266 reviews