“I spoke with Kai over the phone today regarding an account I had to set up for a new move & he was amazing from start to finish! He was very attentive & so polite. Any queries I had he did not hesitate to solve - Thank you!”
“Mo was really helpful, kind and patient with me as I am not great with setting up new bills. The call was quick and simple, he saved me an additional £3 per month which really helps now i am living on my own and I am so glad I joined Octopus! Overall a brilliant experience! Thank you”
“Areeba was exceptional! Had a terrible experience through EDF and Areeba who works for Octopus has done a fantastic job ! Very friendly, explained everything about the switch ! Even sounded enthusiastic about her job ! What a gem you have working for you!! Greg Jackson please give this employee a meal voucher for her holiday next week. She is an absolute diamond ! Can’t wait to get my switch sorted !”
“Mark H COV 10 was so helpful and went above and beyond to assist me with my issue today. He was so reassuring and I feel so much better after speaking with Octopus”