“Mo was very helpful during my call to change my energy supply to octopus. The call was handled professionally but also in a very happy and friendly manner. The information I received was clear to understand and I felt comfortable to ask about things I needed to know about and was given the time to understand what I was signing up for.”
“Always have had great customer service from Octopus Energy. Today was no exception. Bal was very helpful sorting out a matter of discrepancy with my bill. It was resolved with a courtesy gesture payment rather than acknowledge a mistake in the dates I took over the meter, but non the less, it was a healthy and helpful outcome.”
“Thank you very much for the conversation. You most helpful curtious and your knowledge of products and services was outstanding. Thank you again for helping me to switch suppliers.”
“Kai was very helpful and answered all my questions and due to the high quality of his advice and information, I had no hesitation in switching to Octopus Energy.”
“Joseph Reader helped me so much with my query as this was the first time i had called Octopus over the phone. He went above and beyond to try and help me and kept in touch after with follow up emails.
Thank you Joseph”
“Spoke to a lovely advisor today called parveen
She was so helpful, friendly and informative 😊
I find octopus to be an excellent company to deal with
Keep up the great customer service 🌟🌟🌟🌟🌟”
“Great Service with Octopus Energy
I've been really impressed with Octopus Energy's customer service. The team is always helpful, understanding, and quick to respond. They genuinely care about their customers and are friendly in all interactions. It’s rare to find such great support, and I highly recommend them for anyone looking for an energy provider with top-notch service.”
“Excellent service. Thanks so much Thomas you made the switch over very easy and explained everything clearly. Feels a very modern and customer focused approach from Octopus.”
