“Parveen, was extremely thorough when discussing the advantages of a fixed or flexible tariff, alongside setting up a direct debit. The information was current and help me to make an informed decision about saving money, by setting up a direct debit, and l feel reassured and relieved in the knowledge, that what ever increases we have regarding our electricity bill, it is affordable as a single person on a modest income.
Thankyou, for your assistance Pareen.”
“Areeba was very professional and personable. She was very knowledgeable and answered all our questions quickly and accurately. I would recommend them to everyone.”
“Areeba was very helpful, answered all of our questions and checked that we had understood all the points regularly. She was able to answer everything confidently and offered great advise.”
“Switching was made really easy - Amaan talked me through the options without giving me the hard sell, explained all the information I needed whilst just being a normal human being.”
“Pheobe was so patient dealing with my issue. It involved taking photos and emailing them - I am not very good with technology even phones. Pheobe explained so that I could understand fully and send what was required.
Excellent customer service and something I will be mentioning to my family and friends. Easily 5 star rating.”
“Kiran was very helpful, providing clear and understandable advice on the current and expected energy charges. He successfully switched our tariff to fixed and reduced our monthly payment. Very professional.”
