“I've had my first call with Octopus Energy today since I've moved recently, and Mylah was lovely and really helped me step by step with all of my questions and concerns, walked me through the process of signing up, and even gave some nice tips as well. Overall, I've received great customer service so far, even though I'm just starting out with OE. Thanks Mylah!”
“Dealing with Octopus is so easy compared to other energy suppliers.No problems,everything is straightforward and uncomplicated. MO was very professional and polite, easy to talk to . GREATSERVICE.”
“Today I phoned Octopus energy company that was a plus so easy to make contact. I’d made a mistake in my meter reading, I spoke with Sholidul who was very very helpful and soon corrected my mistake and was very reassuring with his advice for Octopus to read this somewhat difficult meter every quarter and maybe have a smart meter fitted,room for thought on that.Thank you Octopus team member Sholidul regards M J Vere”
“I phoned to close my account for moving house.i got through within 2 mins and Shohidul was extremely helpful and explained everything to me. Was off the phone within 10 mins. So simple and easy”
“I'm very pleased with this company. I had a concern about my bill so emailed them they responded early and sorted it out would definitely recommend them”
“Why do you ask for reviews you should be giving a good service.
And why the spinning wheel I know no one who has won anything on it .i have two different electricity rates I get one spin if I have gas and electric two spins still no wins.”
“Switched 2 businesses to Octopus with the help and support of Radhika within less than half an hour.
Price and terms of the Octopus offering were excellent and I got a bonus on my personal account as well!.
Special thank you to Radhica, extremely well informed, very pleasant and efficient and finally very clear speaking so that someone with poor hearing like me could understand everything first time. A customer service star!”
“Brad's customer service was second to none, thank you for resolving my smart meter issue and being so attentive and proactive throughout :) I have been with Octopus for years and have always received fast service in case of any issues or queries, I can definitely recommend”
“Overall quite good. I changed to a fixed tariff then it said more was being taken than the fixed amount rang up and mandy sorted it. Quick response been with them for years.”
