“Natasja was friendly, professional and helpful.
She was able to resolve my query straight away.
I wasn't expecting the response I received but I was pleasantly surprised and happy.”
“Had a situation to resolve and Leila was very helpful and really helped me out with everything it was really appreciated by myself she was very understanding and helpful and that is everything that you need”
“Call answered quickly and went perfectly, Sam (a girl - I hope I got her name right) was really helpful and polite so 5stars for her). thank you. Paula”
“I am about to switch to Octopus Energy but I had a query regarding the new tariff. Rachel was able to answer my questions quickly and positively, I now hope the switch goes smoothly.”
“I am very happy with octopus energy always keep me informed about my usage and balance. Great customer service polite and informative staff. Would recommend 100%.”
“Dexter was very friendly and dealt with my enquiry professionally. He answered all my questions thoroughly and explained everything. Definitely gave me confidence to switch provider and that any issues would get sorted.”
“Hello, Called today to switch from current electricity company as I have had solar panels with battery fitted. Spoke with a very helpful, friendly and efficient Bebe. Bebe made the process so easy to understand and set up. Thankyou very much. Look forward to dealing with Octopus Energy.”
“Contacting Octopus Energy to discuss moving our energy supply to them was easy. Unlike British Gas, they publish a direct telephone number that’s easy to find online, and the people who you speak to are helpful and knowledgeable. Danny answered all of our questions quickly, and gave us the reassurance that we needed to switch supplier.”
