“Sidra
Was very very helpful in helping me set up my EV charging tariff and stayed with me step-by-step so it went through smoothly thank you very much Sidra.”
“I just moved in to my new house and set up an account with Octopus.The company has verity option of payments and setting up accounts. Kainaat the customer service representative impressed me with how much she was patient, helpful, and went above and beyond to ensure I was satisfied:)”
“Very clear, concise advice and service from Mo, who obviously knows his stuff and has a very polite and friendly attitude. I had several questions about coverage and a reasonably complex case with Solar, batteries and limited smart meter availability and got all the answers I needed immediately. The switching process was tefreshingly easy too.
Very happy.”
“I rarely need to call Octopus, but when I do the team are friendly, professional and helpful, and sort out my issue with the minimum of fuss. Thanks to Gemma today for explaining why my balance hadn't transferred to my new address, fixing it so it would transfer, and clearly explaining the next steps.”
“Called to get some quotes and Areeba attended to me. She answered all my questions and provided her own recommendations on how I can save even more money on my energy bill. I signed up today and looking forward to saving more with Octopus.”
