Oddbins Reviews

Name: Oddbins
Rating: 4.50

4.5 Rating 214 Reviews

86 %

of reviewers recommend Oddbins

4.5

Based on 214 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

08003282323

Email:

customer.services@oddbins.com

Location:

Chateau Pleck, Darlaston Road, Walsall
WS2 9SQ

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Oddbins 5 star review on 11th April 2022

Anonymous

Oddbins 5 star review on 23rd March 2022

Ros Lochhead

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent service”

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Posted 1 year ago

“I loved my wine which I ordered recently and would ordered again”

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Posted 1 year ago

“Great service, nice and easy - made for a nice gift card on my boss’s birthday!”

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Posted 1 year ago

“WINE AS DESCRIBED AND DELIVERED VERY PROMPTLY”

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Posted 1 year ago

“Customer service was attentive / helpful but one of the products ordered on the website was not available, ended up with 2 bottles of rose instead of a bottle of white and a bottle of rose so quite an odd gift combo.”

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Posted 1 year ago

“Fast delivery. Good selection of wines.reasonable prices. 👍”

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Posted 1 year ago

“I would like to commend Dan, a member of your customer services staff, for suggesting an alternative after discovering the wine I ordered was out of stock. The order has now been received by my son-in-law, it is part of a birthday gift. I was also like to comment on the fact that your company recognises foreign addresses for uk cards when making payment. It makes life so much easier for people like me that live abroad. Thankyou again for such a brilliant service.”

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Posted 1 year ago

“Excellent service with superb wine 🍷 and great delivery service”

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Posted 1 year ago

“Excellent service delivery and choice”

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Posted 1 year ago

“I received help from Ben (I hope I've remembered his name correctly) for shipping wine to my brother in advance and then replacing my order after the original wines were sold out...all very efficient and personal, thank you.”

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Posted 1 year ago

“Excellent Customer Service.”

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Posted 1 year ago

“We paid for next day delivery for our son's birthday but found out too late that they weren't able to deliver it due to staff problems. They refunded the extra £2 but we were disappointed.”

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Posted 1 year ago

“The old high st off licence is now on line. I needed to send a bottle of wine to a relative, and this turned out the easiest way to do it.”

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Posted 1 year ago

“Not very impressed so far! I ordered a couple of bottles for a birthday, which was on Tuesday 30 May, and the delivery having got to Edinburgh at 6.01 am on Friday 26 May (plenty of time to deliver to just outside Stirling) the bottles are still at the delivery depot. I wonder for how much longer? This may be entirely Parcel Force's fault and not yours, but it's still irritating. I paid for next working day shipping.”

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Posted 1 year ago

“Very helpful and quick resolution of my problem Did not create obstacles when I had difficulty finding my voucher code Excellent service”

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Posted 1 year ago

“Easy to order. The Breton cidre I wanted seems difficult to find these days, especially in 1 litre bottles - so I was pleased to find them at Oddbins. They are fairly pricey, but I guess that's everything these days, especially things from Europe. The threshold for free delivery is high - £100, I think. If it was lower, say £50, I would have ordered more bottles so I could hit that threshold and get free delivery. The order was packaged in good quality, safe, packaging.”

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Posted 1 year ago

“A very simple and lovely way to buy a gift of alcohol for someone & get it delivered.”

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Posted 1 year ago

“Website easy to use, good selection and good suggestions of other similar products. Fast delivery, not tried the wine yet but sure it will be good”

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Posted 1 year ago

“Excellent service and fast delivery.”

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Posted 1 year ago

“Ordered from Oddbins, very efficient service. Had occasion to ring Customer Service, my query was handled by Dan, very efficient, sorted out in minutes.”

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Posted 1 year ago

Oddbins is rated 4.5 based on 214 reviews