Oddbins Reviews

Name: Oddbins
Rating: 4.50

4.5 Rating 214 Reviews

86 %

of reviewers recommend Oddbins

4.5

Based on 214 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

08003282323

Email:

customer.services@oddbins.com

Location:

Chateau Pleck, Darlaston Road, Walsall
WS2 9SQ

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Oddbins 5 star review on 11th April 2022

Anonymous

Oddbins 5 star review on 23rd March 2022

Ros Lochhead

Anonymous

Anonymous // 01/01/2019

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“Easy to place an order from overseas and have it delivered, quite promptly, to our daughter.”

Helpful Report

Posted 2 years ago

“A mixed case of old favourites and new experiences made a perfect gift, promptly delivered and now reposing in the cellar for future enjoyment over the coming months. The ideal way to shop from overseas, with a no-fuss website to make things easy.”

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Posted 2 years ago

“Very fast service, great level of communication, and the wines were delicious!”

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Posted 2 years ago

“My purchase was a gift and I so enjoyed looking and choosing. Once ordered I had to change the delivery date and the person I spoke with in Birmingham was extremely helpful and friendly. Thank you.”

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Posted 2 years ago

“The port was for a present but I did not appreciate that the Tawny was only small bottles. I just hope that the price indicates that it is a superb one!”

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Posted 2 years ago

Hi Linda, thank you for your order and for taking the time to write this review. We do try our best to make all sizes as clear as possible, in this case making sure to also include the size in the product name: Niepoort 10 Years Old Tawny Port 375ml. We are so sorry to see that this was missed but on the plus side, it is indeed an excellent bottle of Tawny Port and we are sure your recipient will be most pleased with what flows from the bottle!

Posted 2 years ago

“Excellent delivery service and a very good range of wines fairly priced. Have recently defected from Naked wines due to poor delivery service so we are hoping that Oddbins can keep this up.”

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Posted 2 years ago

“Absolutely no problems with thr order or delivery.”

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Posted 2 years ago

“Well curated and so easy to have delivered at no extra cost”

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Posted 2 years ago

“Quick delivery”

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Posted 2 years ago

“On ordering a e- gift voucher for my son from Australia I put in a wrong letter in his e-mail address, when we realised he hadn’t received his voucher I sent an email to Oddbins and within a short time they had rectified my mistake and sent of the e- voucher , it wasn’t a problem . Excellent service”

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Posted 2 years ago

“Wine came very promptly. We were particularly keen to buy this Portuguese wine (Manz) because Chloe Dickson, who recommends it on the website is our daughter-in-law. It hasn’t disappointed and we’ll be back for more, Norah Crammond”

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Posted 2 years ago

“Voucher purchase, review below.”

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Posted 2 years ago

“Really brilliant customer service, need to say a massive thank you to Dan who went the extra and ensured a bottle of bubbly was delivered to bride and groom. Thank you!”

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Posted 2 years ago

“Item redelivered by parcel force for no extra charge after my mistake with postcode, and item as described”

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Posted 2 years ago

“The customer service team went above and beyond for me on this order. After being tasked with finding some wines for a family member's birthday (with no idea about wine), the team were able to suggest some amazing wines which have been received very warmly indeed. The shipping was very quick and came the next day. Overall, if I could give the wines and the service more than 5* I would. Thankyou”

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Posted 2 years ago

“Excellent service. Good value and fast delivery. Cannot ask for more.”

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Posted 2 years ago

“Shipping from the U.S. was very simple, effective, and appreciated. We’ll do it again. Thank you for your good assistance.”

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Posted 2 years ago

“A totally satisfactory experience. Great followup with delivery advice and confirmatioin”

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Posted 2 years ago

“No issue with Oddbins, but when paying £5 for postage, I'd expect the doorbell to be rung when waiting in all day and for parcelforce to supply the correct street number they left it at, not an address that doesn't exist.”

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Posted 2 years ago

Hi Jaibo, so sorry to hear about your delivery. Please rest assured that we review all negative feedback regarding deliveries with our couriers in order to improve the delivery experience. If you need any further help now or in future please don't hessitate to contact our customer service team, always happy to help.

Posted 2 years ago

“First order for a while and several different wines in the case; all arrived safely and well packed. Only tried two so far, but wine was only delivered less than a week ago.”

Helpful Report

Posted 2 years ago

Oddbins is rated 4.5 based on 214 reviews