Offroad Living Reviews

Name: Offroad Living
Address: 2/29 Prestige parade, Wangara, Western Australia
Rating: 4.84

4.8 Rating 327 Reviews

96 %

of reviewers recommend Offroad Living

4.8

Based on 327 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

0862056868

Location:

2/29 Prestige parade,
Wangara
Western Australia
6065

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered and paid for a 4000w inverter and was told some time later that they sold the last of them to someone else. I was offered store credit or a lower performance 3000w inverter for the money I'd given them . Be aware.”

Helpful Report

Posted 10 months ago

Dear Brad, Thank you so much for taking the time to share your feedback about your experience with Offroad Living. We genuinely appreciate your valuable input and sincerely apologize for the inconvenience caused due to the issue you encountered. We understand your frustration when you ordered and paid for a 4000w inverter, only to later discover that we had sold out of the 4000W. We apologize for the disappointment this caused you. Offering you a store credit / Refund or the no cost upgrade to the 3000w inverter was purely to rectify the situation - The Pro series 3000W inverter is in fact a more efficient inverter and I believe from the discussions with my colleagues will suit your needs perfectly. We genuinely want to make things right, Should you be unhappy with your purchase you can simply return the product in original packaging for a full refund. Sincerely, Aaron - Head of Sales & Marketing

Posted 10 months ago

“Terrible shipping”

Helpful Report

Posted 11 months ago

Hi Noah - We are sorry you feel that way - We shipped your item within 24 Hours of your order being placed and was shipped with Australia post - The Australia post tracking shows it was in Sydney on the 19th and Out for delivery on the 24th -for faster shipping you might be better off selecting the express shipping option. We appreciate your feedback - We hope you have a great day

Posted 11 months ago

Offroad Living is rated 4.8 based on 327 reviews