Oh Polly Reviews

Name: Oh Polly
Address: Unit 3, Power Station, Thermal Road, Bromborough, CH62 4YD, Bromborough
Rating: 3.62

3.6 Rating 912 Reviews

66 %

of reviewers recommend Oh Polly

Company Reviews

Questions

Metrics

3.6

Based on 912 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	3.7 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

hello@ohpolly.com

Location:

Unit 3, Power Station, Thermal Road, Bromborough, CH62 4YD
Bromborough
CH62 4YD

Write Your review

Tell us how Oh Polly made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Oh Polly 1 star review on 30th January 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a problem and messaged Oh Polly on Instagram and I had such a speedy response, but also a personalised response, not just an automated one. I was helped by the lovely Gina who provided me with more information before I even requested it and really just helped all my needs before they arose. Really happy with the service.”

Helpful Report

Posted 3 years ago

“great customer service, very fast with responses. Lizzie was great!!”

Helpful Report

Posted 3 years ago

“Lizzie was so helpful and helped me through the whole process! She gave the best customer service!”

Helpful Report

Posted 3 years ago

“lizzy and alexandra were incredibly helpful! such fast replies too x”

Helpful Report

Posted 3 years ago

“Gave me a full refund!! Alexandra and Annie and Emily were so helpful”

Helpful Report

Posted 3 years ago

“Emily.m responded to my question really quickly.”

Helpful Report

Posted 3 years ago

“Emily.M replied to my message so quickly it would be lovely if what I suggested could be a thing as I would love the full set, thank you, xx”

Helpful Report

Posted 3 years ago

“Leigh was super helpful! Highly recommend :)”

Helpful Report

Posted 3 years ago

“Amazing customer service yasmin was so polite and helpful”

Helpful Report

Posted 3 years ago

“I had an issue with my order and Gina helped me out. Her replies were so quick and she was lovely!”

Helpful Report

Posted 3 years ago

“Great customer service from Annie”

Helpful Report

Posted 3 years ago

“Annie ad lizzy helped me with a faulty product and provided excellent customer service”

Helpful Report

Posted 3 years ago

“Sarah was such a good help, quick replies and already sent a replacement 💖”

Helpful Report

Posted 3 years ago

“Lizzie was extremely helpful dealing with my social media queries x”

Helpful Report

Posted 3 years ago

“Lizzy changed my order to express delivery as i thought id already done, after a different oh polly member of staff said they couldnt help me”

Helpful Report

Posted 3 years ago

“Leigh was really helpful and managed to change the size on my order, it then also came the next day”

Helpful Report

Posted 3 years ago

“Very kind and helpful”

Helpful Report

Posted 3 years ago

“Amazing help so much”

Helpful Report

Posted 3 years ago

“They have been really nice. Thanks Lauren and George :)”

Helpful Report

Posted 3 years ago

“Lauren was fab, polite, responded fast and had it sorted in no time”

Helpful Report

Posted 3 years ago

Oh Polly is rated 3.6 based on 912 reviews