Oh Polly Reviews

“ Fab customer service from Caitlin. I had a fault in an item I ordered from Oh Polly and they gave me 2 options , a discount or a replacement. Impressed, I know they say it does take 24rs for a reply but that is quite a long time to wait especially when you spend a lot of money on an item. Apart from that it’s grand! X ”

“ Amazing service through WhatsApp ”

“ Amazing Customer Service was given to me by one of your workers named Nikki. She was very polite and helped me solve my problem ”

“ Amazing customer service. Responsed and returned money very quickly and easily ”

“ They solved my problem within 10 hours great costumer service 10/10 ”

“ Thank you Emily.M for your help. Great customer service quick response. ”

“ Alexandra was very helpful. Customer service was very efficient in answering all my questions! Thank you so much and keep up the good work! ”

“ Thank you so much Emily.M and Alexandra on instagram support chat. Your quick responses and friendly service has been fantastic. You fixed my issue immediately and delivered great communication. Keep it up girls, thanks again! ”

“ Customer Service was amazing! I had ordered a dress through the site with express shipping however I didn't receive a tracking email by the estimated arrival date and I didn't have my order so I went onto their instagram help account and spoke with a lovely woman Emily and she was able to refund my delivery cost and get me my tracking number!! Awesome customer service. Helped me with more than I could have asked, thank you so much! ”

“ I had a problem and messaged Oh Polly on Instagram and I had such a speedy response, but also a personalised response, not just an automated one. I was helped by the lovely Gina who provided me with more information before I even requested it and really just helped all my needs before they arose. Really happy with the service. ”