Okanui Reviews

Name: Okanui
Address: PO Box 766, Freshwater Beach, New South Wales
Rating: 4.93

4.9 Rating 387 Reviews

99 %

of reviewers recommend Okanui

4.9

Based on 387 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Okanui 5 star review on 6th January 2025

146

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i placed an order on the wait list and received email from Louise at Noosa re: my order. Excellent service and classic shorts ordered and in the mail. Thank You”

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Posted 7 months ago

“The salesperson at the port Douglas store was friendly and knowledgeable about the products she sold. The feel and fit of the clothes ensured we made purchases for the entire family. The clothes fit great and look awesome, we had not heard much of okanui previously but will now continue to shop online for their clothes”

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Posted 7 months ago

“Quality garments and served by Felicity who was very efficient, informative and welcoming. Will recommend to others.”

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Posted 7 months ago

“Great service and friendly very helpful approach . I have an affinity with your firm in that I too established my legal practice in 1978 and that caught my eye originally causing me to go in and resulting in several buying visits since. The range of items on display is very good. One thing I noticed is that walking along the Corso from North to South your signage does not seem to stand out very well in determining from the mid distance which is your shop. This could be important as you are a fair distance from the other surf clothing stores like Surf Dive and Ski but then again I guess yours is a different product etc. Anyway keep up the great work.-- Philip”

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Posted 7 months ago

“Interesting choice of staff…the young girl that was on today really seemed off with the fairies. At the start she seemed very enthusiastic to help…well that’s after she stopped the steamer from blowing hot steam everywhere and then she asked “Do you know much about the sunscreen’ I replied no I’ve never used it but I’ve heard it’s great for sensitive skin and children. The staff member replied ‘Oh I’m not sure I’m not a sunscreen enthusiast and mentioned yes it’s meant to be ok’. There was also only a few bottles listed as testers and therefore I was unable to smell them all prior to making my purchase. It would have been good to have testers in all the sun lotions so we could test before buying.”

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Posted 7 months ago

“Just the right service! Enjoyed browsing so I decided to buy something. Nice and easy. Thanks”

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Posted 7 months ago

“I’ve just purchased my 3rd pair of classic Okanui’s to replace my previous well worn pairs Quality and super comfortable, love wearing them”

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Posted 8 months ago

“Great customer service in Noosa shop. Was hoping for a size 2 but had to go for a size 4 in the end.”

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Posted 8 months ago

“Nice welcoming and help from the staff. I didn’t know your brand, and I really like the style! For sure, I will come back to this shop 🤗”

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Posted 8 months ago

“Staff all super friendly and attentive! Excited to see a store here, MANY years ago went to the store in Noosa.”

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Posted 8 months ago

“Great friendly staff and the vibrant colors of clothing 👌”

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Posted 8 months ago

“Great products and friendly service”

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Posted 8 months ago

“Loved it. Customer service was amazing.”

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Posted 8 months ago

Hi Josey, Thank you so much for taking the time to leave a review! As a small family-owned Australian business, your support means the world to us. We're thrilled to hear that you're enjoying our products. If you ever need anything or have any questions, please don't hesitate to reach out. Bridget from Okanui 🌺

Posted 8 months ago

“Very helpful and polite, a very lovely lady”

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Posted 8 months ago

Hi Brett, Thank you so much for taking the time to leave a review! As a small family-owned Australian business, your support means the world to us. We're thrilled to hear that you had a great in-store experience. If you ever need anything or have any questions, please don't hesitate to reach out. Bridget from Okanui 🌺

Posted 8 months ago

“We had such a fun time at your Port Douglas store. The lady who was helping us was funny, helpful and made the whole experience really great! We loved seeing all the prints that reminded us of the 80s.”

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Posted 8 months ago

Hi Helen, Thank you so much for taking the time to leave a review! As a small family-owned Australian business, your support means the world to us. We're thrilled to hear that you loved visiting our team at Port Douglas, we love this location so we're glad to hear you loved it too! If you ever need anything or have any questions, please don't hesitate to reach out. Bridget from Okanui 🌺

Posted 8 months ago

“Friendly and chilled shop in manly The shorts and t’s are great quality and a decent range of sizes. Really bright designs and proudly Nirthern beaches.”

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Posted 8 months ago

Hi Adam, Thank you so much for taking the time to leave a review! As a small family-owned Australian business, your support means the world to us. We're thrilled to hear that you loved our Manly store and your new products! If you ever need anything or have any questions, please don't hesitate to reach out. Bridget from Okanui 🌺

Posted 8 months ago

“Great and efficient service”

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Posted 8 months ago

“Got my first pair of Okanuis when I was 12. Loved them! So glad I can buy them as an adult. The lady at the HarbourTown store in Queensland was very helpful with selection and sizing. She made us feel comfortable when trying on the clothes and wasn’t pushy. Went back the following week to buy more!”

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Posted 8 months ago

“Great store with helpul staff. We purchased a couple of shirts and friends purchased shorts and shirts. Staff were great.”

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Posted 8 months ago

“Great service”

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Posted 8 months ago

Hi Harriet, thank you for taking the time to leave a review - as a small family-run Australian business, it means the world. We’re so glad to hear you had a great Okanui experience. Bridget from Okanui 🌺

Posted 8 months ago

Okanui is rated 4.9 based on 387 reviews