Okanui Reviews

Name: Okanui
Address: PO Box 766, Freshwater Beach, New South Wales
Rating: 4.93

4.9 Rating 387 Reviews

99 %

of reviewers recommend Okanui

4.9

Based on 387 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

191

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service in Noosa shop. Was hoping for a size 2 but had to go for a size 4 in the end.”

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Posted 11 months ago

“Nice welcoming and help from the staff. I didn’t know your brand, and I really like the style! For sure, I will come back to this shop 🤗”

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Posted 11 months ago

“Staff all super friendly and attentive! Excited to see a store here, MANY years ago went to the store in Noosa.”

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Posted 11 months ago

“Great friendly staff and the vibrant colors of clothing 👌”

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Posted 11 months ago

“Great products and friendly service”

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Posted 11 months ago

“Loved it. Customer service was amazing.”

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Posted 11 months ago

Hi Josey, Thank you so much for taking the time to leave a review! As a small family-owned Australian business, your support means the world to us. We're thrilled to hear that you're enjoying our products. If you ever need anything or have any questions, please don't hesitate to reach out. Bridget from Okanui 🌺

Posted 11 months ago

“Very helpful and polite, a very lovely lady”

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Posted 11 months ago

Hi Brett, Thank you so much for taking the time to leave a review! As a small family-owned Australian business, your support means the world to us. We're thrilled to hear that you had a great in-store experience. If you ever need anything or have any questions, please don't hesitate to reach out. Bridget from Okanui 🌺

Posted 11 months ago

“We had such a fun time at your Port Douglas store. The lady who was helping us was funny, helpful and made the whole experience really great! We loved seeing all the prints that reminded us of the 80s.”

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Posted 11 months ago

Hi Helen, Thank you so much for taking the time to leave a review! As a small family-owned Australian business, your support means the world to us. We're thrilled to hear that you loved visiting our team at Port Douglas, we love this location so we're glad to hear you loved it too! If you ever need anything or have any questions, please don't hesitate to reach out. Bridget from Okanui 🌺

Posted 11 months ago

“Friendly and chilled shop in manly The shorts and t’s are great quality and a decent range of sizes. Really bright designs and proudly Nirthern beaches.”

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Posted 11 months ago

Hi Adam, Thank you so much for taking the time to leave a review! As a small family-owned Australian business, your support means the world to us. We're thrilled to hear that you loved our Manly store and your new products! If you ever need anything or have any questions, please don't hesitate to reach out. Bridget from Okanui 🌺

Posted 11 months ago

“Great and efficient service”

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Posted 1 year ago

“Got my first pair of Okanuis when I was 12. Loved them! So glad I can buy them as an adult. The lady at the HarbourTown store in Queensland was very helpful with selection and sizing. She made us feel comfortable when trying on the clothes and wasn’t pushy. Went back the following week to buy more!”

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Posted 1 year ago

“Great store with helpul staff. We purchased a couple of shirts and friends purchased shorts and shirts. Staff were great.”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

Hi Harriet, thank you for taking the time to leave a review - as a small family-run Australian business, it means the world. We’re so glad to hear you had a great Okanui experience. Bridget from Okanui 🌺

Posted 1 year ago

“Store is uncluttered, easy to navigate.”

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Posted 1 year ago

Hi Linda, thank you for taking the time to leave a review - as a small family-run Australian business, it means the world. We’re so glad to hear you’ had a great Okanui experience and we hope to see you again soon! Bridget from Okanui 🌺

Posted 1 year ago

“The staff member was very friendly, polite & lovely to interact with. I bought a great priced pair of board shorts and will definitely come back and shop here again.”

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Posted 1 year ago

Hi there, thank you for taking the time to leave a review - as a small family-run Australian business, it means the world. We’re so glad to hear you had a great Okanui experience and we hope to see you again in one of our stores soon! Bridget from Okanui 🌺

Posted 1 year ago

“The lady who helped me was very good at her job she greeted me promptly while others she was helping were in the fitting room .she showed me a variety of things even though I knew what I wanted and open my eyes to other things that I bought too Always happy with the product but if you look at my history I don’t but too much as it can be expensive maybe a loyalty card with discounts on the whole store or monthly discount to soften the blow in these trying times I’ve loved your product from when I was a grom surfing (16) to today (49) And was stoked when I painted dicks house and he threw me a pair because he liked our work Always a fan of your classic range”

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Posted 1 year ago

Hi Darryl, wow! Thank you so much for taking the time to leave this review - it really does mean the world to us to get such amazing feedback from someone who, like yourself, has followed the brand for such a long time! We're so glad to hear you had another great Okanui experience and we'll definitely be passing on your story about painting Dick's house to our current owners. Bridget from Okanui 🌺

Posted 1 year ago

“Great quality clothing fantastic customer service pointing in store specials helpful kind staff a fantastic shopping experience”

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Posted 1 year ago

“Sales girl was very friendly and helpful”

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Posted 1 year ago

“I love Okanui, I've purchased items at the gold coast store for my grandson and had go in personally and buy myself a pair of board shorts. Quality all the way. The staff in both stores are amazing”

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Posted 1 year ago

“Gorgeous lady in the store very very helpful”

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Posted 1 year ago

Okanui is rated 4.9 based on 387 reviews