Oki Direct.co.uk Reviews

Name: Oki Direct.co.uk
Rating: 4.65

4.7 Rating 829 Reviews

92 %

of reviewers recommend Oki Direct.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 829 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 170 1415

Email:

customerservice@okidirect.co.uk

Write Your review

Tell us how Oki Direct.co.uk made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Some of the items are out of stock, but they contacted me straight away (within minutes) to let me know the situation. Have kept me updated all the way”

Helpful Report

Posted 7 years ago

“Very helpful on the phone, very polite, goods delivered on time and in perfect working order. No complaints.”

Helpful Report

Posted 7 years ago

“Ordered 3 o'clock Friday delivered 3 o'clock Monday”

Helpful Report

Posted 7 years ago

“Ordered on Monday. Next day delivery promised. Still waiting on Thursday. No communication.”

Helpful Report

Posted 7 years ago

“Very helpful,the right stuff at the right time.”

Helpful Report

Posted 7 years ago

“Took down my request efficiently and found past purchases quickly. Delivery was as promised on Christmas Eve.”

Helpful Report

Posted 7 years ago

“Next day delivery!!! My Oki printer is about 8 months old so when the toner ran out I drove 5 miles to my local Staples shop certain that they would have a replacement. "Do not stock them" was the answer, tried another shop but no luck. Got home and found your website and ordered, it was here next day. Excellent service, I will know what to do next time. Many thanks for a prompt and efficient service.”

Helpful Report

Posted 7 years ago

“They had what I wanted in stock & delivered it free next business day. What more could I ask for?”

Helpful Report

Posted 7 years ago

“Items in stock. Delivered next day. Order correct.”

Helpful Report

Posted 7 years ago

“I called the sales team prior to placing the order on a Wednesday before nnon and was told the printer would be dispatched for next day delivery. On Thursday afternoon I enquired if the item was due for delivery, the customer services rep was very abrupt only to say there was a problem in dispatch that day, then she suggested I cancel the order as a solution. I found the attitude very offensive, and despite 3 times she had promised a call back to update, I ended chasing her instead! On Friday I called in the morning to get an update, this time I was told there was a problem with our delivery address! this was a new one to me. Then I had to scan over copies of proof of address before finally a manager agreed to release the order. The OKI team really need some training in customer relations and need to keep customers advised where there may be delays.”

Helpful Report

Posted 7 years ago

“fast efficient service”

Helpful Report

Posted 7 years ago

“Very easy website to use. I ordered my product and less than 48 hours later, my printer was delivered, well packaged and very timeously”

Helpful Report

Posted 7 years ago

“By given me a good price and also delivering the next day after ordering.”

Helpful Report

Posted 7 years ago

“I ordered printer on a Tuesday they said it would be here the next day, after I had waited in most of Wednesday I finally got a call from Oki saying my printer was not in stock, no not happy.”

Helpful Report

Posted 7 years ago

“The goods were competitively priced and arrived very quickly”

Helpful Report

Posted 7 years ago

“New toners ordered, delivered the following day. Good news as I couldn't print anything till they arrived.”

Helpful Report

Posted 7 years ago

“Ordered Wednesday 11:45am delivered in less than twenty fours. What else can one say?”

Helpful Report

Posted 7 years ago

“On time delivery, well packaged”

Helpful Report

Posted 7 years ago

“provide very fast”

Helpful Report

Posted 7 years ago

“excellent service and fast delivery”

Helpful Report

Posted 7 years ago

Oki Direct.co.uk is rated 4.7 based on 829 reviews