Oki Direct.co.uk Reviews

Name: Oki Direct.co.uk
Rating: 4.65

4.7 Rating 829 Reviews

92 %

of reviewers recommend Oki Direct.co.uk

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Metrics

4.7

Based on 829 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 170 1415

Email:

customerservice@okidirect.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional company and very helpful when ordering to ensure that the customer receives the correct item, first time.”

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Posted 3 years ago

“Pauline, the lady I spoke with, was an absolute star!! Always willing to help and very professional.”

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Posted 3 years ago

“Excellent high speed service. items ordered one day arrive the next day. AND all at a low price.”

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Posted 3 years ago

“OKI C8600 yellow image drum did not work in my printer. It failed to reset the page count to zero. all previous image drums had worked. I bought an alternative drum which worked. Asked for a refund of the image drum from OKI direct within 2 weeks of purchase and was batted like a ping-pong ball from customer service to accounts. Bottom line - they never give a refund. I was offered a new yellow image drum but I had already bought one!”

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Posted 3 years ago

“Excellent service. Printer arrived very quickly after ordering and delivery was efficient. Easy to install and set up”

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Posted 3 years ago

“Helpful efficient service. Despatched promptly.”

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Posted 4 years ago

“Great price, speedy delivery.”

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Posted 4 years ago

“Super fast delivery!”

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Posted 4 years ago

“excellent speedy service thank you”

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Posted 4 years ago

“Great Prices and quick delivery”

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Posted 4 years ago

“Terrible service. Not willing to help, they just pass you onto their supplier. The first phone number they gave for their supplier was also incorrect. I purchased a replacement fuser unit which arrived damaged. I wanted a refund and nearly 2 weeks later I now have to get in contact directly with their supplier. Waste of time, I've now changed the printer completely so currently stuck with a broken fuser unit...”

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Posted 4 years ago

“Oki Direct offer a very good service at great prices. Do you offer any recycle service for the old Oki toners/image drums?”

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Posted 4 years ago

“Good service, called made order and delivered next day.”

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Posted 4 years ago

“Efficient. Customer oriented. Prompt. Professional.”

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Posted 4 years ago

“Always polite and helpful. A pleasure to do business with!”

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Posted 4 years ago

“Very helpful and prompt delivery.”

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Posted 4 years ago

“Always good service on the phone. The operators have a good knowledge of the products, especially when it comes to the myriad of toners that you have in stock. Speed of delivery of products purchased is second to none.”

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Posted 4 years ago

“Quick and easy. Fast delivery.”

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Posted 4 years ago

“Once I made the order(which took 2 hours including payment). The order came the next day. It was good to be told the time slot for delivery-this was accurate.We managed to follow instructions and take out the old drum and put in the new piece of equipment.very pleased with service.”

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Posted 4 years ago

“I have used Oki direct for toner and spare parts over a number of years and I'm generally happy with the service received, however I found the last experience to fall under misleading marketing because the company appears to make it seem like they have reduced prices whereas in fact they have considerably increased them. The pricing on the website us misleading because it mixes and matches inclusive and exclusive VAT pricing and this is just not wrong but illegal.”

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Posted 4 years ago

Oki Direct.co.uk is rated 4.7 based on 829 reviews