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OLDIES.com Reviews

4.7 Rating 18,644 Reviews
91 %
of reviewers recommend OLDIES.com
Company Reviews Product Reviews
21
 Metrics Info
4.7
Based on 18,644 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read OLDIES.com Reviews

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

Write Your review

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Andy
Verified Reviewer
“I ordered what I though was the 1965 version of Heidi and it was the 1968 movie in the 1965 packaging. Completely wrong director and wrong movie. I called and got an RMA to send it back thinking I'd get a refund, but they sent me the same wrong movie again!! Rediculous!”
Helpful Report
Posted 3 years ago
Helen D
Verified Buyer
“U Sent wrong dvd.. supposed to be complete DVD of to manor born instead got 1 ..1 hour epidsode Feel cheated Helen Meley heraldarts@aol.com”
Helpful Report
Posted 3 years ago
Charles C
Verified Buyer
“I went on this site looking for LPs. I chose LPs in the menu. Looking at the cover art the products looked like LPs. I received CDs.”
Helpful Report
Posted 3 years ago
Jimmy P
Verified Buyer
“I've bought from Oldies.com before and this time I ordered some 45's and they arrived in bubble wrap. Seriously? I almost returned the entire order because bubble wrap doesn't offer any kind of protection. I am going to listen to them to make sure they weren't damaged.”
Helpful Report
Posted 3 years ago
Ronald B
Verified Buyer
“never received merchandise”
Helpful Report
Posted 3 years ago
Rodney F
Verified Buyer
“It is outrageous that Oldies doesn't have a 12-hour cancellation policy. I will take my business elsewhere.”
Helpful Report
Posted 3 years ago
Paul P
Verified Buyer
“Will never order from them again Return policy is ridiculous Sent me a defective item and when I called for a replacement they told me they have to receive my item back first before sending out the replacement No one else does that. They are penalizing the buyer for their defective product they sent”
Helpful Report
Posted 3 years ago
Never A
Verified Reviewer
“Customer service sucks along with the shipping. My item is lost in transit. The website also guaranteed Christmas delivery and they did not live up to it.”
Helpful Report
Posted 3 years ago
Customer
Verified Buyer
“Ordered vinyl got cd”
Helpful Report
Posted 3 years ago
James
Verified Buyer
“Held on to order for three days before shipping, if they would have shipped as soon i order I may have gotten it for Christmas, I even paid for expedited shipping, nope got it on the 27th, lost my business”
Helpful Report
Posted 3 years ago
Camille C
Verified Buyer
“Sent me a defective/damaged mug.”
Helpful Report
Posted 3 years ago
Suzie F
Verified Buyer
“I didn’t receive the item described I paid 145$ Needed that item for my daughters Christmas gift and now I can’t give her anything I was suppose to receive the east side story collection instead I got a single cd for another singer a Roger Miller wth!!! I’m very upset”
Helpful Report
Posted 3 years ago
Alexandre A
Verified Buyer
“Bad service and very poor customer service. Waited for a very slow shipping and when when the item arrived, it was not what I ordered. Called customer service that did not care about the problem they created, said it was unable to process an exchange and would a send a return label which never arrived. About everything that could go wrong went wrong with this purchase.”
Helpful Report
Posted 3 years ago
Customer
Verified Buyer
“What an awful experience. Waited 10 days to finally receive this order, a $700 order, only to have one of the five items we ordered missing and the other four items damaged. No communication whatsoever that one of the items was out of stock. Packaging was just some scrap pieces of bubble wrap. Less than three days before Christmas and our biggest gift turned out to be a bust because of OLDIES.com non-existent communication and lazy packaging. Talked to Customer Service and they couldn't even offer a partial refund to keep the damaged sets. Waiting on a return label now and we get to scramble to hopefully find replacement gifts. One of the worst experiences ever. Kevin”
Helpful Report
Posted 3 years ago
Jennifer B
Verified Buyer
“I ordered a poster and received a dvd...not at all what I was wanting”
Helpful Report
Posted 3 years ago
Hello, Jennifer. We're sorry, but we don't understand why you're giving us a poor rating! We reviewed your original order, and it was indeed for a DVD, *not* a poster -- we don't even sell posters for movies like this! We shipped you *exactly* what you ordered. You're more than welcome to return any item in unopened condition within 30 days of receipt for a refund. Given the above, we hope that you'd reconsider the rating you gave us. Thanks!
Posted 3 years ago
Bruce N
Verified Buyer
“OLDIES did nt send me 2 CD s on my order and sent one that i did nt . when i told them ,all they cared about was for me to send the one i never ordered ,back !!”
Helpful Report
Posted 3 years ago
BOB P
Verified Buyer
“Having an order sit for nine days before shipping it is terrible service and this happens on every order regardless of the time of year”
Helpful Report
Posted 3 years ago
Customer
Verified Buyer
“1st order - 1 missing title and 2 wrong titles - Order Total: $82.32, charged full amount on enclosed receipt listing all correct titles, hoping oldies .com will make good and replace the missing titles or refund my money JK”
Helpful Report
Posted 3 years ago
Steven G
Verified Buyer
“Worst company ever. Customer service is very rude. I paid for 3 day shipping and it tool 10 days. All around worst store ever. Don't buy from them, they don't care about you one bit. It took my bank calling them to get any info from them. I will never ever buy from them again. Half the dvds came broken.”
Helpful Report
Posted 3 years ago
Maghan S
Verified Buyer
“Never again”
Helpful Report
Posted 3 years ago
OLDIES.com is rated 4.7 based on 18,644 reviews
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