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OLDIES.com Reviews

4.7 Rating 18,548 Reviews
91 %
of reviewers recommend OLDIES.com
Company Reviews Product Reviews
21
 Metrics Info
4.7
Based on 18,548 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read OLDIES.com Reviews

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

Write Your review

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
E H
Verified Buyer
“I ordered 2 dvds but received only one and told at that time it was out of stock. If it was out of stock it should have been listed that way online so I wouldn't have ordered it in the first place.”
Helpful Report
Posted 2 years ago
Diane W
Verified Buyer
“i ordered 4 cd's. when they came and i opened package, cases were cracked.”
Helpful Report
Posted 2 years ago
Customer
Verified Buyer
“I ordered 40 DVDRs. 5 of the 13 DVDRs I have watched so far will not play without skipping. I have 27 more to watch and expect another 40% failure rate. Unacceptable. Poor quality.”
Helpful Report
Posted 2 years ago
Daniel S
Verified Buyer
“First purchase. If your business involves shipping CDs one would guess you’d have procedures in place to do so safely. Unfortunately, not the case. Thin bubble wrap does not protect jewel cases from damage in shipping. Cracked jewel case. Pulverized center CD holder.”
Helpful Report
Posted 2 years ago
Customer
Verified Buyer
“Ordered Palm Springs Weekend. Received How Great Thou Art Elvis CD”
Helpful Report
Posted 2 years ago
Stuart O
Verified Buyer
“The case of the DVD was very badly smashed in when the DVD arrived so that it looked like a used copy had been mailed to me.”
Helpful Report
Posted 2 years ago
Customer
Verified Buyer
“Takes to long for product to arrive”
Helpful Report
Posted 2 years ago
Customer
Verified Buyer
“Picture on website looks different than actual item. Ordered wrong. Customer service was not good. Will not order again”
Helpful Report
Posted 2 years ago
Larry N
Verified Buyer
“I ordered 2 CDs at the same time. They were both supposed to arrive in the same shipment. They did not. Now I wonder if I'm even going to get the second CD which I was charged for.”
Helpful Report
Posted 2 years ago
Customer
Verified Buyer
“Shipping costs excessive. Entire order not filled so item should not have been listed on website if not available”
Helpful Report
Posted 2 years ago
Lv T
Verified Buyer
“I ordered 6 CD's . When delivered only 5 CD's. Called and asked why was told they were out of this particular CD. Wow... On the same day I ordered 5 more CD's over the telephone as I was having issues with my computer. Not knowing that I would not received an email on this order placed by telephone, but they have no problem getting your Credit card number and they did not tell me any of this information. Then I was trying to keep track of the second order, so I called and ask why and was told I not see order if taken by telephone. I don't mind spending my money, but I would like to be able to see when delivery will be. I have a big problem with this. I don't think I will be ordering anymore.”
Helpful Report
Posted 2 years ago
Customer
Verified Buyer
“I ordered 3 vinyl albums and only received 2. I was only charged for the 2 I received, but there was literally no communication that I was only getting 2 and no reason why…”
Helpful Report
Posted 2 years ago
Nancy R
Verified Buyer
“CDs with multiple disks can include two of the same disk! as for DVDS, most do NOT mention if they are closed captioned--you lost my DVD business!”
Helpful Report
Posted 2 years ago
Customer
Verified Buyer
“The cd I purchased (Chicago Mass Choir) has a skip or a scratch on it.”
Helpful Report
Posted 2 years ago
Osvaldo T
Verified Buyer
“One of my CD's ordered wasn't delivered. If you have a product for sale, you have to make sure it's available, otherwise don't advertise it. Have you taken the CD out of your catalogue yet? That's not professional.”
Helpful Report
Posted 2 years ago
Michael B
Verified Buyer
“Password operation is dysfunctional.”
Helpful Report
Posted 2 years ago
Customer
Verified Buyer
“I paid for 1 to 3 day delivery! Got DVDs 12 days”
Helpful Report
Posted 2 years ago
Customer
Verified Buyer
“Didn't ship for A week. Had to call and bingo ! 30 minute's there was an email saying it shipped. The got it 3 days later, to open it and the case is broke. Think I'll just buy local next time.”
Helpful Report
Posted 2 years ago
John M
Verified Buyer
“You took an extraordinary long time before they finally shipped the item. I waited two weeks to get it.”
Helpful Report
Posted 2 years ago
As indicated when you placed your order, the item you purchased was a Warner Archive made-on-demand title requiring 5-7 business days before we could ship the item. Best regards, CUSTOMER SERVICE DEPT OLDIES.com
Posted 2 years ago
Customer
Verified Buyer
“Only received 3 of the 4 CD’s I ordered. The CD I did not receive was the only reason I created the order since it was out of print for a long time. To make matters worse it was not even back ordered since it was less than 10 dollars. You also charged me 8.98 for shipping when my order total was less than 19.99. Based on my great experience dealing with you in the past I expected better.”
Helpful Report
Posted 2 years ago
OLDIES.com is rated 4.7 based on 18,548 reviews
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