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OLDIES.com Reviews

4.7 Rating 18,644 Reviews
91 %
of reviewers recommend OLDIES.com
Company Reviews Product Reviews
21
 Metrics Info
4.7
Based on 18,644 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read OLDIES.com Reviews

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

Write Your review

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Customer
Verified Buyer
“They sent me something I didn't order. Had to reorder. Would like a credit on my account.”
Helpful Report
Posted 2 years ago
John C
Verified Reviewer
“Way too slow. I orders 3 DVD's 4 days ago and the order still hasn't been shipped! Not impressed!”
Helpful Report
Posted 2 years ago
Gary C
Verified Buyer
“I got the wrong album”
Helpful Report
Posted 2 years ago
Terry B
Verified Buyer
“How come when I place an order the cd is in stocks. Invoice says it shipped, then when I received package not when but 2 discs are missing. These are Christmas gifts !!!! VERY FRUSTRATING !!!!”
Helpful Report
Posted 2 years ago
Lance O
Verified Buyer
“I paid $16 for premium shipping of 2 cds that were sent by mailing envelope. It should have been delivered in 1-3 days according to the website. It was delivered in 5 days. A nice scam. Nothing premium about my delivery.”
Helpful Report
Posted 2 years ago
Rizza R
Verified Buyer
“received different product”
Helpful Report
Posted 2 years ago
Jim
Verified Reviewer
“Received a destroyed partial catalog in the mail (not their fault), was looking forward to ordering for Christmas using Premium shipping. I can't look at a computer screen for very long, so I prefer catalogs. Called their "order" number to order a new catalog, and was told there was NOTHING they could do, and I would just have to wait ANOTHER MONTH for another catalog. I guess CHRISTMAS SHOPPING IS NOT A PRIORITY WITH THEIR COMPANY. I called their sales department back and Spoke with a Meghan (Megan?) and explained that I have AGE-RELATED VISUAL ISSUES and cannot read a webpage for more than a couple minutes, thinking SURELY they would be like"Oh, we would be happy to get a catalog right out to you!" NOPE! Meghan (Megan?) said that since I could not use the website, I would HAVE TO PAY $4.95 FOR A CATALOG! AGE-BASED DISCRIMINATION AND FAILURE TO ACCOMMODATE A DISABILITY in the operation of their business is NOT the way to operate. MOST OF THEIR CUSTOMERS are OLD, and it seems that they think we deserve second-class treatment! I'm a rich OLD fart that was prepared to spend $750-$1000 EACH on gifts from oldies.com for all my friends, and they have LITERALLY TOLD ME THAT THEY COULD NOT CARE LESS!”
Helpful Report
Posted 2 years ago
Zachary S
Verified Buyer
“Dvd played them stopped, frozed.”
Helpful Report
Posted 2 years ago
Lynda G
Verified Buyer
“When ordering online I assumed, like I'm sure most people do, that the item listed is available. One of the CDs was not and I would not have ordered either CD if I had known that. There was no explanation when I received the one CD only and the response to my email request to customer service was very long and difficult to understand. I had to call to find out what happened. I will never order from this company again.”
Helpful Report
Posted 2 years ago
Venessa M
Verified Buyer
“When I put it in to watch, it shows weird static like images, then it plays, it played less than 30 minutes and it just stopped and continue to play. I can’t watch the rest of the movie… it just stopped he sees Susie Carter name on a bed and is still frozen. It won’t play on”
Helpful Report
Posted 2 years ago
Customer
Verified Buyer
“Maybe it's my fault. Maybe I didn't read all the description. I thought I was purchasing Season One. Instead, it was just a DVD of four episodes. Not the episode I wanted to see.”
Helpful Report
Posted 2 years ago
Customer
Verified Buyer
“Three out of the five cd's I received had cracked/chipped plastic cases! I was given a french speaking CD I did not order. Shipping process needs to change to protect the CD's. Lee B.”
Helpful Report
Posted 2 years ago
Jeff G
Verified Buyer
“It was advertised as a double feature, yet only offered one of the two films on the dvdr, which on top of that was by the worst quality I have seen. Complete waste of my money, to say nothing of false advertising.”
Helpful Report
Posted 2 years ago
Andrew F
Verified Buyer
“Slow to ship and did not fill the order of all items. Only sent 7 out of 8 items and did not even tell me if the other is coming.I will consider before ordering again!”
Helpful Report
Posted 2 years ago
Customer
Verified Buyer
“The DVD I ordered did not play properly and the image either stuck or broke up.”
Helpful Report
Posted 2 years ago
We are sorry that an item in your order was defective. Please contact us at 1-800-336-4627 and we'll make arrangements for a replacement. Best regards, CUSTOMER SERVICE DEPT OLDIES.com
Posted 2 years ago
Travis F
Verified Buyer
“Missing a record in my order. Yet to receive refund”
Helpful Report
Posted 2 years ago
Customer
Verified Buyer
“Items never delivered.”
Helpful Report
Posted 2 years ago
Customer
Verified Buyer
“I ordered Troma's Directors Cut 'Stuck on You! that was pictured in the catalog. The video I received was not the Director's cut, but a later version of the same movie that came out of the recent 'Sexy Box' collection also produced by Troma. This version does not contain the extra features in the original Directors Cut. I called Oldies and they were not helpful. What would be helpful if Oldies would sell the exact product they advertise. I will not make purchases from this company in the future. Customer services' response is to return the item for credit, which is a hassle. When I ask them to change their advertisement to disclose the correct item that it is being sold, their response was that they were not in charge of advertising. This is very poor service. The appropriate rating should be 0 out of 5 stars. Future buyers of this item, 'Beware'.”
Helpful Report
Posted 2 years ago
Bonnie C
Verified Buyer
“Sent wrong item. Very disappointing. This was a birthday gift and I had to place an order with another company and pay twice as much in order to get the gift here in time.”
Helpful Report
Posted 2 years ago
Customer
Verified Buyer
“Your customer service sucks!!! There attitude was poor and they gave me next to no information about my order and when it was going to ship.”
Helpful Report
Posted 2 years ago
OLDIES.com is rated 4.7 based on 18,644 reviews
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