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OLDIES.com Reviews

4.7 Rating 18,548 Reviews
91 %
of reviewers recommend OLDIES.com
Company Reviews Product Reviews
21
 Metrics Info
4.7
Based on 18,548 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read OLDIES.com Reviews

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

Write Your review

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Customer
Verified Buyer
“I ordered 5 CDs from Oldies.com. The next day I received an email stating that the five CDs had shipped. About 3 or 4 days later the shipment arrived, and lo and behold there were only 4 CDs in the package. The invoice that arrived with the package, listed all five of the CDs, but the missing CD did not have a price next to it like the other four did. I received another email informing me that all five CDs had been delivered. When I called to find out what was up, I was told the missing CD was back-ordered. Really? So why tell me it had been shipped and delivered? I received a lot of hemming and hawing but nothing that resembled a logical response. If something is back-ordered then say so....don't tell me it was shipped and delivered. I'm not claiming they did anything illegal, assuming they deliver the back-ordered item. However, their business model is just a tad unethical. HEY GUYS!!!! Do like Amazon, and don't charge until the items ship! And have the cojones to tell the customers an item is back-ordered, so they have the option of canceling the order and getting it somewhere else. Buy the way....Oldies.com is still listing the CD online and indicating that it is in stock!! Way to keep up with the inventory!”
Helpful Report
Posted 2 years ago
Customer
Verified Buyer
“Received 2 CDs today, both with multiple cracks on fronts and backs of protective cases.”
Helpful Report
Posted 2 years ago
Customer
Verified Buyer
“After I placed this order, I made it a point to send a separate contact email via the contact us tab on the website. I requested that the item be packaged very well to prevent damage and that they choose an item that was completely sealed. Mine arrived with the box damaged, not packed very well. I received a unit that was partially torn along the sealed edge of the shrink wrap. I’m a collector, so that is why I requested a completely sealed unit. Never planned on opening this.”
Helpful Report
Posted 2 years ago
Norman A
Verified Buyer
“One dvd would not ply at all one was acceptable”
Helpful Report
Posted 2 years ago
John P
Verified Buyer
“very disappointed. The item I wanted that created the order of 3 items was not shipped. instead I received a piece of paper sayying the item would be shipped if it becomes available or my money would be refunded if it didn't become available. How ambiguous! Why did you advertise and sell something you don't have? Shipping was also slow,”
Helpful Report
Posted 2 years ago
Benjamin P
Verified Buyer
“Took way longer than an “in-stock” item should take to arrive.”
Helpful Report
Posted 2 years ago
Joseph S
Verified Buyer
“This is the second experience i had with Oldies.com where the item was less than satisfactory. please do not offer cut outs for music cd's. it is very unprofessional and insincere. the product itself as in cd seems to be in excellent shape but the outerwear is not premium grade.”
Helpful Report
Posted 2 years ago
Customer
Verified Buyer
“I ordered a 2X &?received a SMALL. Very disappointed. Tracy Freeman”
Helpful Report
Posted 2 years ago
Customer
Verified Buyer
“Slow delivery. Items not shipped and company does not inform as to whether back ordered or cancelled. Very poor customer service on phone.”
Helpful Report
Posted 2 years ago
Keith H
Verified Buyer
“Never are able to complete my orders.I am done using them.”
Helpful Report
Posted 2 years ago
David G
Verified Buyer
“Received with a creased jacket”
OLDIES.com 2 star review on 25th March 2022
Helpful Report
Posted 2 years ago
Robert B
Verified Buyer
“At least the items not included showed a $0.00 charge, couldn't get others right.”
Helpful Report
Posted 2 years ago
Jessica R
Verified Buyer
“continue to receive miss orders and product not ordered”
Helpful Report
Posted 2 years ago
Jim C
Verified Buyer
“Charge almost $9 shipping and handling and not enough padding add to keep the case from being broken.”
Helpful Report
Posted 3 years ago
Jerry Z
Verified Buyer
“Your shipping charges are outrages post office said you over charged. I will not buy from you again.”
Helpful Report
Posted 3 years ago
Charles M
Verified Buyer
“Well, Oldies service was good, but there were two problems. First, The Devil's Disciple is a superb movie with a perfect cast and a great dialog, but I cannot hear – no CC, no SDH. I was fooled by the newly re-mastered in HD to thinking that the remastering would add captions for folks like me that cannot hear. I was wrong. A note with the ad that there is no SDH or captions would have been nice. Second, I wanted to see the movie Hillbilly Elegy. I thought that was what I was ordering. Instead, I got a CD of the music rather than a DVD of the film. Again, I cannot watch the CD and I cannot hear the music. Pity. Maybe there could be some way for individual preferences to provide warnings when media with sound and without captions are ordered by SDH customers.”
Helpful Report
Posted 3 years ago
Casey E
Verified Buyer
“Had no problem with the order itself. Would have given a much higher rating if they hadn't flooded my e-mail account with unwanted junk e-mails that had NOTHING to do with my order.”
Helpful Report
Posted 3 years ago
Russell G
Verified Buyer
“Takes to long to receive product”
Helpful Report
Posted 3 years ago
Rebecca M
Verified Buyer
“Order the fourth season of wildfire. There’s 4disc. First 3 had no issues. 4th disc freezes and skips. Nothing like watching a series but not being able to watch the end.”
Helpful Report
Posted 3 years ago
Ed J
Verified Buyer
“Takes to long to get my product. From the time of my online purchases to delivery was too long. Other businesses are much faster. The product should be shipped the day of purchase.”
Helpful Report
Posted 3 years ago
OLDIES.com is rated 4.7 based on 18,548 reviews
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