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OLDIES.com Reviews

4.7 Rating 18,644 Reviews
91 %
of reviewers recommend OLDIES.com
Company Reviews Product Reviews
21
 Metrics Info
4.7
Based on 18,644 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read OLDIES.com Reviews

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

Write Your review

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
John W
Verified Buyer
“i ordered 1 movie from then i also ordered 9 other movies fror 9 other places the slowest of the other 9 was still twice as fast them on getting the product to me and it was not because of the postal service from the time of my order till the time it got to me was 11 days the worst of the others was 6”
Helpful Report
Posted 3 years ago
Mike A
Verified Reviewer
“I ordered a record over three weeks ago. I emailed over a week ago asking for an update. I get an email today that my order was cancelled due to no inventory. Why was it on your site and up for sale then? AWFUL business. Will never order from here again. What a joke.”
Helpful Report
Posted 3 years ago
Douglas H
Verified Buyer
“Not a single one of the DVDs will play all episodes without failure. With Dick Tracy, I selected play all and after about two minutes it jumps to a bunch of ads for other products. Green Hornet played the first 8 episodes on DISC 1, but would not play the last 9-15 on DISC 2. I indicated damaged below. Not due to delivery but due to the fact that the DVDs will not play What a joke.”
Helpful Report
Posted 3 years ago
Nikolas M
Verified Buyer
“misleading shipping costs...free for most items is not true”
Helpful Report
Posted 3 years ago
Carol E
Verified Buyer
“Order was very slow delivery and 2 out of 3 CD cases were badly damaged”
Helpful Report
Posted 3 years ago
Mark M
Verified Buyer
“When I placed my order, I didn't notice it was to my old address. Before it was delivered, I caught the mistake. I contacted fedex, who told me only Oldies.com could change delivery. I notified Oldies.com twice and they didn't correct the delivery. The old address was to a business that moved 3 years ago. On the 3rd attempt, the new occupants accepted delivery. Oldies.com did nothing to recover my package. I had to arrange to recover it myself.”
Helpful Report
Posted 3 years ago
Rafael C
Verified Buyer
“very poor customer service”
Helpful Report
Posted 3 years ago
Customer
Verified Buyer
“Terrible service”
Helpful Report
Posted 3 years ago
Phedra L
Verified Reviewer
“If I could leave no stars I would. I pre-ordered an album before it's release. Several days after official release, it still said processing on my tracking. I noticed album was sold out everywhere online, I called oldies to ask about order. They said sorry there were none available, but please wait a couple of more days and maybe they could fix it. The next day Paypal sent me a refund from them. I waited for this album for close to 20 years. I am deflated to say it kindly.”
Helpful Report
Posted 3 years ago
Robert S
Verified Buyer
“8 days to ship 3 cds?”
Helpful Report
Posted 3 years ago
Gil A
Verified Reviewer
“I placed an order with oldies at the end of December 2021. When I received the order in mid January a 50 dollar record was missing. I called and asked what happened and was told it was out of stock. I requested a refund and the only way they were able to do it was mailing a check. Another month goes by and still no refund check. I've called multiple time trying to get it resolved and I'm told it will be another 2 weeks to see if the check cleared. Feel like I'm getting the run around so they can slow roll the refund until I stop caring. Garbage company. Use Discogs for your record needs.”
Helpful Report
Posted 3 years ago
Mike G
Verified Buyer
“Only half my order showed up but email says it was all delivered.”
Helpful Report
Posted 3 years ago
Tinsley Y
Verified Buyer
“Received a very poor copy of "Portia on Trial," one that looks suspiciously like one on Youtube--dim and soft-focused.”
Helpful Report
Posted 3 years ago
Michael P
Verified Buyer
“Ordered 5 DVDs, was only shipped 4. I was charged $7.98 for shipping but the order was shipped Media Mail, under 1 lb, with the DVDs loose in a padded envelope. So I paid $8 for a shipping label that only costs around $3.19.”
Helpful Report
Posted 3 years ago
Customer
Verified Buyer
“You sent me the wrong CD!!! It was a gift for my parents”
Helpful Report
Posted 3 years ago
Eugene N
Verified Buyer
“Delivery time lag is outrageous!”
Helpful Report
Posted 3 years ago
Mr. Nollmann, As indicated during the checkout process, you had an item on your order that was a studio made-on-demand/special order item requiring 7-14 business days before we could ship. We shipped the order in 7 business days. If you have any further questions, please reach out to us at 1-800-336-4627. Best regards, CUSTOMER SERVICE DEPT OLDIES.com
Posted 3 years ago
Customer
Verified Buyer
“The order was NOT received and your response was I was SOL and had to fight the Post Office. I will never buy from your company again.”
Helpful Report
Posted 3 years ago
Customer
Verified Buyer
“I recieved an altered version of a record I ordered that was missing songs.”
Helpful Report
Posted 3 years ago
Beverly J
Verified Buyer
“Very poor likely to be my last order”
Helpful Report
Posted 3 years ago
McMahon
Verified Buyer
“My order was shipped to an old address by mistake. When I placed the order, the automatic fill had put in the wrong address, and I corrected it, but for some reason the correction didn't register. Customer service was of no help, and was actually quite rude.”
Helpful Report
Posted 3 years ago
OLDIES.com is rated 4.7 based on 18,644 reviews
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