Olive & Sage Reviews

"Bought 2 item at a similar time, placed in same area of garden after treating with WD40 as per instructions. One remains in good condition the other rusting away. Contacted customer services who say its been in too much direct sunlight??.\r\nWhilst most of the UK has had a glorious summer here in Shetland we have been less fortunate only hitting high temps of 15 degrees infrequently! I also fail to see how if one item has remained in good condition whilst the other hasn't its down to weather conditions. I suggested that the item may be faulty and could they replace it and was rudely asked why I would want a replacement if the goods were faulty.! RUDE!\r\nUnable to contact on phone and no reply received to last email. Really expected better."

"Bought 2 item at a similar time, placed in same area of garden after treating with WD40 as per instructions. One remains in good condition the other rusting away. Contacted customer services who say its been in too much direct sunlight??.\r\nWhilst most of the UK has had a glorious summer here in Shetland we have been less fortunate only hitting high temps of 15 degrees infrequently! I also fail to see how if one item has remained in good condition whilst the other hasn't its down to weather conditions. I suggested that the item may be faulty and could they replace it and was rudely asked why I would want a replacement if the goods were faulty.! RUDE!\r\nUnable to contact on phone and no reply received to last email. Really expected better."

"Loving my new hanging gorilla. \r\nGreat price, and made well."

"On February 8th, along with a pre-order for myself, I ordered the set of 4 crazy birds (as shown) wanted as a birthday gift ( March 17th ) When it hadn\u2019t arrived by 13th March, I contacted by email & messenger. I received an email stating it was being sent next day. It didn\u2019t arrive. Via messenger was told it had definitely dispatched. Following day no arrival, given tracking no: I tracked, it stated waiting for parcel. I contacted & told them saying obviously they didn\u2019t even have it yet. Was told it had dispatched & to give the status time to update, considering I should have already received it ? \r\nToday parcel arrived, the photo is what I received. I messaged & asked if it was a joke. One bird out of 4. First of all I was told the order was cancelled but DPD found it, which made no sense. When asked what they meant. Story changed to packing error at warehouse. Incidentally the set is now out of stock.\r\nAt any point they could have told me I would not be receiving the gift and I could have arranged something else, I even said in our conversation\u2019s I would do this, but now I have under 2 hours before being collected & no gift. I am disabled and I have no way of getting out anything. \r\nI even made a point of ordering early, as I have had slight delivery problems before, not this long though & that wasn\u2019t a gift.\r\nAlso on messenger, the only point I got a proper apology, was when I mentioned at the end that I was disabled, before that it felt like I was being unreasonable expecting what I had paid for.\r\nNow I have to hope the other part of the delivery does in fact come when it\u2019s in stock"

"On February 8th, along with a pre-order for myself, I ordered the set of 4 crazy birds (as shown) wanted as a birthday gift ( March 17th ) When it hadn\u2019t arrived by 13th March, I contacted by email & messenger. I received an email stating it was being sent next day. It didn\u2019t arrive. Via messenger was told it had definitely dispatched. Following day no arrival, given tracking no: I tracked, it stated waiting for parcel. I contacted & told them saying obviously they didn\u2019t even have it yet. Was told it had dispatched & to give the status time to update, considering I should have already received it ? \r\nToday parcel arrived, the photo is what I received. I messaged & asked if it was a joke. One bird out of 4. First of all I was told the order was cancelled but DPD found it, which made no sense. When asked what they meant. Story changed to packing error at warehouse. Incidentally the set is now out of stock.\r\nAt any point they could have told me I would not be receiving the gift and I could have arranged something else, I even said in our conversation\u2019s I would do this, but now I have under 2 hours before being collected & no gift. I am disabled and I have no way of getting out anything. \r\nI even made a point of ordering early, as I have had slight delivery problems before, not this long though & that wasn\u2019t a gift.\r\nAlso on messenger, the only point I got a proper apology, was when I mentioned at the end that I was disabled, before that it felt like I was being unreasonable expecting what I had paid for.\r\nNow I have to hope the other part of the delivery does in fact come when it\u2019s in stock"

"Another 2 beautiful Fairy houses from Olive and Sage, even more lovely detail. Highly recommend. Great customer service nothing too much bother."

"Another 2 beautiful Fairy houses from Olive and Sage, even more lovely detail. Highly recommend. Great customer service nothing too much bother."