“I am happy with my purchase, however, I am not satisfied with the cost of next day delivery which I did not get. I also contacted you by email and nobody has replied. Extremely unsatisfied with the lack of customer service.”
“Excellent customer service from Ollybear. One of the items I ordered was not available so they phoned round the stores to see if they had any and also sent me alternative clothing that I would maybe like if my item was sold out.”
“Fantastic service and beautiful baby clothes. When the item I had ordered was out of stock, you pro-actively offered alternatives and shipped the item really quickly. Thank you.”