“I'v have always loved OluKai sandals & shoes. Recently I posted a 1 star review for a pair of sandals that broke in a little over 1 year. For a $135 pair of sandals i wasn't happy. But I have to say OluKai's customer service response has been nothing short of extrordinary. After a few back and forths with their customer service about my sandal problem, they decided to send me a complimentary brand new pair. They have certainly restored my confidence in OluKai!”
“Initially I wrote a review sharing my disappointment with the wearability of my new sandals. Within several hours, a customer service representative contacted me. As a result I am 100% completely satisfied. I didn't believe that customer service as wonderful as this even existed anymore. They now have a lifetime customer.”
“Had a problem with my slippers and the customer service department went out of their way to address the issue. Honestly the personalized service made me feel like CEO was reaching out to ensure I was satisfied. This sets OluKai apart from other companies. It’s almost like I’m shopping from a little store at the beach. I love the brand and look forward to my next purchase. Mahalo!”
“One of my favorite pairs of shoes i've ever owned. Rare to get a great insole like that with a light summer shoe. Super comfortable, and i love the shape. Fit true to size. These will be my go-to summer shoe from now on.”
“Love the flip flops and now great that they have a bigger selection of shoes. Also, excellent customer service. Returned a pair of shoes easily…so nice that they want satisfied customers, which can be hard to find.”
“I own three pairs of shoes, the Ulele sandals, the ‘Ohana Lī ‘Ili, and the Moloā - Ray. I love all 3 pairs for their for and comfort. Also, their customer service can't be beat.”
“These shoes were so much more comfortable after wearing them a couple of times, as they stretched to fit my foot. They look sharp, fit me well, and I love them!”
“OluKai’s customer service is only surpassed by the quality of their product. If you don’t buy your casual foot wear from them your really missing out on a wonderful experience!”
English