“do not buy from this site..I was deceived by a seller with a nickname gong615 who, like me, has deceived many other people..sends with a false address and details of the buyer..after the site allows it after so many complaints, it means that they are a combination and play together to lie to as many people as possible.”
“They supplied a different product to the ordered, I tried to contact them but this is impossible as they do not publish phone or email addresses. , I requested a code from their website so I could make a claim against their supplier and the request was ignored.
The supplier they quoted on their order confirmation was Eli Home but the delivery was from Amazon.
From research I find that I am one of many who are unhappy with this company who cleverly avoid direct conversations with their customers . Hey know that by doing this on relatively small orders customers are unlikely to take to court.”
“Rece try bought coffee table and a TV unit couldn't be anymore happier the quality of the wood is superb will definitely be buying again in the near future”
“ordered from AXE_MART_LTD on this site
Harringtons Complete Dry Dog Food Lamb & Rice 15kg on 21/08 contacted them on 24/08 as that was expected delivery date was told " Your order was delayed due to Global IT Outage" and would be another 3 days. What a load of BL***KS it was never sent this is now th 4th time this has happened. Paid by PayPal so got my money back will never use them again”
“I've bought a few things from OnBuy and not been disappointed with any of the items. They've all arrived well packaged and in perfect condition. Their prices are much cheaper than other "well known" sites and the products often better quality. I'm really pleased I found OnBuy, and it was quite by accident, because I've bought quality items at great prices. Thank you Sellers for being very competitive with your prices without losing any quality.”
“I have been a regular customer of the OnBuy portal of independent sellers since finding the company during Covid. I have bought all sorts of items for myself and other people and been really happy with both the OnBuy portal and the suppliers from whom I have purchased.
One of the really good features of OnBuy (in addition to being a UK company and not Amazon) is that there is a very effective tracking by the portal of delivery by traders and follow up to make sure that the goods purchased are OK.
OnBuy has become one of my go-tos for online purchases of all sorts of items. Really good selection of quality items at good prices.”
“Appalling website. They sent me the wrong item and instead of offering me a replacement or refund they keep trying to give me a discount for the item I don’t want!!”
“Ordered 2 units, opened one to assemble, all marks on wood, followed instructions, door was an inch too short, drawers wouldn’t fit.. very poor quality
I paid £117.98 for both.. I was offered an £18 refund so I wouldn’t return.. I’ve had no reply, as I’m not keeping items that aren’t fit for purpose.. want to return with a full refund”
“Bought a camera through Onbuy which took 11 days to arrive which is not bad considering it had to come from HK with tracking all the way from the seller. Saw good and not so good reviews but I have to report from my experience that I would buy from Onbuy again with reasonable confidence.”
“Dangerous product being sold on OnBuy platform!
So, I ordered some eye drops from OnBuy, some "South Moon" Redness eye relief. The Food & Drug Administration (FDA) subsequently issued a severe warning regarding these eye drops and stating they must not be used as they neither contained the active ingredient claimed but also contained high levels of bacteria that could cause an anti-biotic resistant infection.
Quote from the FDA, "The agency tested samples of South Moon and Rebright eye drops, purchased online. The South Moon eye drops were contaminated with Burkholderia cepacia complex, a group of bacteria that could result in an antibiotic-resistant infection. While Rebright testing was negative for contamination, FDA recommends consumers not use this product.
FDA testing of the Rebright and South Moon eye drops also found that these copycat products lacked brimonidine tartrate, the active ingredient in Lumify. FDA was unable to obtain FivFivGo samples".
The full article can be read here by searching on Google; "FDA South Moon". Article is dated 31st March 2024.
I contacted OnBuy immediately. I was advised someone would respond within two days. No one did. I contacted them again, again no one responded. This is now two weeks ago.
I must warm others about these eye drops, that are openly being sold on the OnBuy platform, and the potential danger to those using them.
I do not know what other products on OnBuy's platform may be potential dangerous but the fact OnBuy have not bother to respond or contact me, as they stated they would, indicates to me that they really don't care if products sold on their platform could cause you harm. So please be aware.”
“Absolutely love shopping with onbuy nice and easy to navigate the webpage always find what i want at fab prices and know its going to be deliverd speedy quality products at best prices”
