“Very happy with my purchases ordered from 3 different sellers at the same time and it only took 3 days to arrive everything arrived all at once which I'm very pleased with everything was brand New unopened and had great sell by dates 12 months on my chocolate and drinks great for bulk buys good company will be buying from them again”
“This is the cheapest toy box I’ve ever seen that is in amazing condition and great size for value quite large. I decided to buy it for my daughter as all the personalised toy boxes I’ve seen are so expensive. I decided to Jaz it up myself, by buying a personalised sticker to go on the front. Looks amazing Thankyou so much with free delivery as well such a bargain!! Very fast delivery also. Definitely have recommended it to everyone and everyone always compliments it and asks where it’s from. Many thanks a very happy customer”
“Never heard of onbuy .com took a chance the dinner set i order was exactly as dicribed ordered mon evening and received on wed morning amazing. And it was free delivery and the crockery was also a lot cheaper will most definitely use again.”
“Bought an item end of December, 3 weeks delivery, didn't arrive, OnBuy are ignoring my messages, on the tracking system the item was never even dispatched, but they still have my money!!! Absolutely disgusting company.”
“Placed an order on 10/12 for a laptop.Fortunately through PayPal pay in 3.After a week past expected delivery date tried to cancel.This was the only time I had any reply.Said item is currently out of stock and did I want to wait.I agreed but still waiting and order was listed as cancelled.Have just cancelled through PayPal.Extreme lack of communication,will never order anything through them again”
“I bought a toaster kettle kitchen towel holder and mug tree. After using the mug tree and kitchen towel holder for a couple of weeks the gold trim around the edge has started to come away . I messaged seller and asked for refund for the whole set and no liability was being accepted. First and last time I use onbuy.com. I wanted to send the whole set back and asked for a refund as did not have any faith left in their products.”
“I bought some Aftershave from DJ BARGAINS last November. The item never arrived and when I contacted the seller he told me that I had to claim through PayPal as he had insufficient funds in his account to release the item to me. I told him that it was not my responsibility to do it as he had my payment from my visa debit card instantly. I was never refunded the money. I suggest you avoid the seller. Very disappointed.”
“I got my order of a lovely bailey glass today it was exactly what was described. I had it delievered quick enough .will definitely ordered from here again”
“Bought 2 radiator covers and 1 had a missing part. As I had gone over the 6mth return policy before opening the box they will not refund or replace or even just send the missing part. No customer service support at all.
So instead of sending a small part I am having to throw out a brand new radiator cover as it’s no use and buy another. I definetly WONT be buying from onbuy again.”
“Scammed me. No product arrived at all but money taken out of PayPal when I order November 14th. Do not use them. They need to close the website down. No contact made at all despite me contacting them - no help given. The seller was Kelai - do not use!!!”
“I ordered something on the 15th of November 2021, it is now the 7th of January 2022 and my item is nowhere to be seen. I messaged the seller many times, all ignored. I raised this with OnBuy, all ignored.”
“Ordered an item for Christmas on 17th December due to arrive before Christmas Day…still waiting…no reply from seller or Onbuy despite many messages… steer well clear !”
